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error-program couldn't start magcore.dll is missing from your comp


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#1
novarose

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keep getting a message on when someone sends me an AIM message or I send one-
Aime.exe
couldn't open this program magcore.dll is missing form you rcomputer
uninstalled and reinstalled AIM no luck...
tried researching magcore-but not finding any info except people trying to sell me something.
Computer is brand new windows 7-have virus software MCAfee-so not sure why I am having error codes.
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#2
Robin Hood

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Howdy novarose. :)

I would recommend going here and reporting the problem to AIM:

http://www.aim.com/help_faq/report.adp


In the meantime while you wait for their support, I would run SFC to ensure all system files are in place:

1. Go to Start > Run
2. Type in the run box sfc /scannow
3. Press Ok
4. Follow any prompts that may appear



I would also recommend you download and install Revo Uninstaller from my signature.

Next:

1. Double click on the Installer
2. Accept the License Agreement
3. Follow the prompts
4. Reboot once it has completed



Now:

1. Go to Start
2. Click All Programs
3. Select Revo Uninstaller
4. Once it has finished loading select AIM and any other related programs
5. Click Uninstall
6. Once the uninstallation has been completed, reboot your computer


Then reinstall the latest version of AIM. This will ensure you have a clean install of AIM.


If that doesn't work, then your best shot is the support offered by AIM. :)
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#3
novarose

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Thanks I sent in a report-haven't tried your suggestion-but will try soon.
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