Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

I am unable to do a successful system restore because my C drive is gr

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Hi everyone,

This is my virgin post, so please be gentle.

I've been having a series of systems problems and in the process of trying to correct them, have run into one big problem of not being able to successfully do a system restore. I am hoping you can help me with that.

My PC is a six-month-old HP e9150t quad core machine using an Intel i7 CPU ([email protected] GHz). I have 8 GB of RAM and am running Windows Vista Home Premium-64-Bit, Service Pack 2.

To give you an idea what has been happening, over a 2 day period, I've had the following situations occur (not necessarily in chronological order):

1. I made several system restore points (did not actually restore the system though)
2. Made some registry changes per very detailed instructions in the Windows Secrets newsletter
3. Was in the process of using Dragon NaturallySpeaking, a voice activation program, when I had a power blip and my entire system shutdown. This was very disconcerting for several reasons, the main one being that I am using an APC emergency power backup system, that apparently failed miserably.
4. During the process of restarting when the power came back on one half second later, I had another blip and my PC crashed again while going through the startup process.

I think this happened one more time before I pulled the plug-literally. When I connected my computer to a stable power supply and booted up, the only "obvious" thing I noticed was a group of icons were missing from my desktop.
5. I had used Glary Utilities to find folders that were empty, and I had deleted maybe a dozen of them.

After the series of crashes, I thought it prudent to see if anything was acting strangely. There were a few abnormalities so I decided it might be a good idea to restore the old registry (I did make a copy before doing any changes).

I had never restored a registry before so I basically went to the old registry and tried an import of the backup. I don't know what the correct procedure was, but the process did not finish successfully and I got an error message, which I failed do a screenshot of at the time.

After rebooting a few times, the missing icon package on my desktop, was still missing; I decided to do a system restore. The only option that I could see doing was to restore to the last point, which was approximately 12 hours previously. I went through the system restore procedure, and everything worked just fine up until I received an error message (which I did capture this time) that basically said it didn't work try a different restore point (file is attached).

After a week of burning incense to the PC gods, I thought I would try another system restore and see what happened. Yesterday I did a manual restore point and then today I tried to see what would happen if I restored to it. I went through the entire process, my computer booted up, and I thought it had worked until I got the error message again saying that was unsuccessful (see screenshot).

In reading everything very carefully about system restore, it indicated that you need to do it on the drive that has your Windows systems files. That's when I started looking into the following details, all of which I have screenshots for...

Referencing the screen prints, Physically, I have two internal drives: a C drive which contains all my systems and program files (also contains HP's D drive, which is a partition of C) and a F drive (data files). My understanding of the D drive is that it takes the place of physical disks that contain the operating system in case I have to make a complete restore, but I can definitely be wrong on this.

In the restore process when I select which drives I want to restore, my understanding is that I should restore the C drive, but it is grayed out, so I don't have a clue as to what to do.

I am also including a text file of two event errors that I believed were right around the time that I tried the unsuccessful system restore. For all the good it does me, it might as well be in another language. I'm sure it makes more sense to you, so I hope it's helpful.

Your help would be immensely appreciated.

Attached Thumbnails

  • sysrestore.jpg
  • startup_restore.jpg
  • system_properties_alldrives.jpg
  • confirm_discs2restore.jpg

Attached Files

  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP