[whalswl]

So this is my 3rd topic at Geeks to Go and I thought my problem was resolved at the "Virus, Spyware and Trojan Removal" section but the problem came back.
My problem is that my computer keeps freezing almost every minute and it lasts for almost 5-7 seconds.
Hopefully someone will help me. I can't watch a video or type a document without my computer freezing every minute.

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Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.


Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Edited by rshaffer61, 02 February 2010 - 05:12 PM.

[rshaffer61]

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.


Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Edited by rshaffer61, 02 February 2010 - 05:12 PM.

[whalswl]

 AutoRuns.txt   136.59KB   241 downloads
Thank you for replying back so fast

Edited by whalswl, 02 February 2010 - 05:56 PM.

[rshaffer61]

Open Autoruns, click on "Logon" tab, and UN-check:


"Adobe Reader Speed Launcher"
"dellsupportcenter"
"IgfxTray"
"iTunesHelper"
"QuickTime Task"
"SunJavaUpdateSched"
"swg" "GoogleToolbarNotifier"
"Shockwave Updater"



When done restart computer and then:



Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Let me know how the system is running when done

Edited by rshaffer61, 02 February 2010 - 06:55 PM.

[whalswl]

It's still freezing frequently..

[xQ7LSH4Fg]

Hello to all,

For almost three months my computer would freeze up - especially after Windows or zonealarm updates. Finally a week ago it completely failed to boot after four or five attempts. About six weeks ago, I ran Memtest and it had one failure, but then running Windows Memory Tester, I got no error. Even after no error, I still could not boot the computer. Many times I got Win2K.Sys error. Hmm...I thought this must be a rootkit issue. So I loaded up WinPE, but that also crashed. Then I loaded up Paragon Harddisk Manager. It also crashed. Now I was inclined to think that may be the RAM is heating up or something. Now that I had not used my computer with Ubuntu, I thought it was a BIOS issue or RAM ( or Video) issue. To solve it, today morning I unplugged RAM [after making myself static electricity neutral after washing my hand and discharging static electricity by holding metal part of the faucet], all power supply to the motherboard, hard drive, for 10 minutes. Also thoroughly cleaned up the dust that had accumulated ove rthe CPU fan, main fan and the Power supply fan. After which I put all things back together, but did not connect power supply until later evening.

In the evening after inserting Ubuntu 9.10 Desktop CD, I ran the program. Wooooohooo, I was back in the computer for a first time in about a week. Then from Ubuntu I deleted the pagefile.sys of the C Drive (when my Vista is). Then recreated new pagefile.sys (of course 0 byte size). Then I shutdown Ubuntu, and waited for five minutes before restarting Vista in normal mode to see if it would ever start. To my surprise.....ladies and gentlegeeks, drum roll please, my Vista started without a problem. Not only that...but I see it running faster as if it came oout brand new from a new box.

Consider some things stupid...but it has worked for me. My other reading was that the rootkit might be preventing me from starting, a possibility I do not rule out. But then I have no accurate mean to know where the root kit is on C Drive.

Thus, my problem is solved for now...and am posting some 30 minutes into running computer (meaning RAM overheating was not the problem). This leaves out one guess -- a BIOS-based rootkit which persists in RAM, or gets loaded prior to BIOS HD detection into the RAM, thereby hijacking the whole HD or external drive-based (eg DVD/CD/USB) based access. Possibility that the rootkit was disabled by unplugging the power supply to the Motherboard may be a partial explanation. I hope other can give this method a try as a last resort, as I did. Stupid it sounds, but I am happy now.

[rshaffer61]

It's still freezing after doing the steps in my last post?
Please do the following and let me know what happens.
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

[xQ7LSH4Fg]

whalswl,

I suggest two things that might work: (1) As I posted, try removing RAM from the motherboard as written int he post, let it discharge for 10 min or so. (Before you remove RAM make sure computer is unplugged for at least 10 minutes to prevent static discharge because slighest static could fry the RAM, especially if you live in northern states where winter humidity might be in mid twenties.

EDIT : Removed malware advice

Edited by Essexboy, 06 February 2010 - 01:31 PM.

[whalswl]

It's still freezing after doing the steps in my last post?
Please do the following and let me know what happens.
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

It worked!!
Thank you so much.
It was the Veoh Web Player Beta.
What should I do with that? Should I leave it unchecked?
I uninstalled Veoh but why is it still in my computer?

[rshaffer61]

Did you recheck the other entries and is everything now running ok?
Are you saying you Vech is still showing up in your system?

[whalswl]

Yes, I did check the other entries as well. It was definitely Veoh that was causing the freezing.
I downloaded Veoh toolbar but I never really used it so I deleted it few months ago. I don't know why it's still in the start up.
Also on my firefox the toolbar is still there.

[rshaffer61]

* Go to Start and then to Run
* Type in firefox -safe-mode
* A window will popup asking things that you want to disable or reset (eg: reset/disable bookmarks/toolbars, etc.)
* Click Disable add-ons for Vech and press Restart for the changes to take effect.


Let me know if Firefox runs faster now.

[whalswl]

I'm not getting that pop-up

[rshaffer61]

OK then lets try a different route. Install revo uninstaller and see if there is any Vech left around.

Download and install Revo Uninstaller

• Double click the Revo Uninstaller icon on your desktop to start the program
• Scroll through the listed programs and Right Click on the program you wish to uninstall
• From the pop out menu choose Uninstall
• Click Yes to the confirmation dialogue
• In the next window select the Advanced mode
• Click Next to start uninstalling the program
• Answer Yes to confirm the uninstall
• When the program has completed the four steps, click Next to allow the program to search for leftovers
• Once complete, click Next, then Finish
• Repeat the above steps for any other programs you wish to remove.

[whalswl]

Veoh is not there in the listed programs.