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Outlook express Win 2000 issues


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#1
afdarbid2

afdarbid2

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I am able to lauch outlook express, but when I try to open or create a new email, the program locks up and needs to be shut down...Advice, please? I have already used the System File Checker tool without any success. Any suggestions?
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#2
admin

admin

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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