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vista is giving me booting problems


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#1
google-ish

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Hi guys,

I am currently using windows vista on my desktop PC and I'm facing with booting up problems. Whenever I boot up the computer, if i managed to log in after a few minutes it will automatically reboot itself. During the process it will show the options for startup repair and sometimes the BIOS time will be reset and I have to set the time and date. Occasionally it will show me the IQRL_not_less error (not sure the full error message).

I need to know if this is a software or hardware problem because reformatting did not help, neither did bringing it to service centre.
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#2
rshaffer61

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sometimes the BIOS time will be reset and I have to set the time and date.


Sounds like CMOS Battery may be weak. Replacement would be the first suggestion i would advise you of. In case you are unsure this is what you would be looking for on the motherboard.
Before doing that how old is the system and is there any warranty on it right now?

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#3
google-ish

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The warranty just passed in January. On the last date i brought it to the acer service centre to get it fixed, but they just reformat the system. If i can recall the computer is only about 1year plus.
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#4
rshaffer61

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Ok then proceed with my suggestion. It is normal when a cmos battery gets low the time and date will normally change. This in turn will cause some programs not to work since they depend on the date.
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#5
google-ish

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so it is causing the system to restart itself? and the BSOD too?
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#6
rshaffer61

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BSOD maybe but restarting that may be something else. Lets see if we can find the problem with this.

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply



Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image
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#7
google-ish

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Here's the first one.
==================================================
Dump File : Mini030210-03.dmp
Crash Time : 2/3/2010 1:10:55 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000010
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8eebc557
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+5557
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16400 (vista_gdr.061212-1500)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030210-03.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini030210-02.dmp
Crash Time : 2/3/2010 1:07:14 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904ab
Parameter 2 : 0xa52fb040
Parameter 3 : 0xa52fad3c
Parameter 4 : 0x8ad8e277
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+96277
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030210-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini030210-01.dmp
Crash Time : 2/3/2010 12:14:28 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x820e752b
Parameter 3 : 0xa18a3714
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+e752b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030210-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini030110-01.dmp
Crash Time : 1/3/2010 11:07:11 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x820a92c2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8fe14
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030110-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini022710-02.dmp
Crash Time : 27/2/2010 9:22:11 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000004
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x820adada
Caused By Driver : iastor.sys
Caused By Address : iastor.sys+41000
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 7.6.0.1011
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022710-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini022710-01.dmp
Crash Time : 27/2/2010 9:19:48 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000403
Parameter 2 : 0xc0038428
Parameter 3 : 0x68184867
Parameter 4 : 0xc0038408
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+409b7
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022710-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini022610-01.dmp
Crash Time : 26/2/2010 12:47:12 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8e98e536
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+b536
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16400 (vista_gdr.061212-1500)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022610-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini022110-01.dmp
Crash Time : 21/2/2010 4:09:22 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x004d005c
Parameter 3 : 0x9eb8bbc0
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+e239f
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022110-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021510-02.dmp
Crash Time : 15/2/2010 12:13:43 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00005100
Parameter 2 : 0xc050bc30
Parameter 3 : 0x00000001
Parameter 4 : 0x28461963
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+bf9e8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021510-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021510-01.dmp
Crash Time : 15/2/2010 12:11:06 PM
Bug Check String : SESSION_HAS_VALID_POOL_ON_EXIT
Bug Check Code : 0x000000ab
Parameter 1 : 0x00000001
Parameter 2 : 0x00000318
Parameter 3 : 0x00000000
Parameter 4 : 0x00000005
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021510-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021410-01.dmp
Crash Time : 14/2/2010 10:54:27 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000023
Parameter 2 : 0x0000001f
Parameter 3 : 0x00000001
Parameter 4 : 0x820c9acb
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8ebde
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021410-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021310-02.dmp
Crash Time : 13/2/2010 12:34:35 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x820e892e
Caused By Driver : hal.dll
Caused By Address : hal.dll+6540
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16407 (vista_gdr.061223-1640)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021310-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021310-01.dmp
Crash Time : 13/2/2010 12:25:10 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x904c250b
Parameter 3 : 0xa1a91a9c
Parameter 4 : 0x00000000
Caused By Driver : BHDrvx86.sys
Caused By Address : BHDrvx86.sys+5e50b
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021310-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021210-02.dmp
Crash Time : 12/2/2010 11:51:02 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904ab
Parameter 2 : 0x8b637b68
Parameter 3 : 0x8b637864
Parameter 4 : 0x8ad9c37d
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a437d
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021210-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021110-02.dmp
Crash Time : 11/2/2010 9:37:21 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : BHDrvx86.sys
Caused By Address : BHDrvx86.sys+13c8
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021110-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021110-01.dmp
Crash Time : 11/2/2010 3:52:09 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x0000009a
Parameter 2 : 0x000af211
Parameter 3 : 0x00000002
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021110-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini021010-01.dmp
Crash Time : 10/2/2010 8:53:43 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x90371000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x902faf65
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+5ef65
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021010-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini020510-05.dmp
Crash Time : 5/2/2010 10:24:04 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+90537
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020510-05.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini020510-04.dmp
Crash Time : 5/2/2010 10:18:56 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00005003
Parameter 2 : 0xc0801000
Parameter 3 : 0x00000af9
Parameter 4 : 0x00afb5b2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020510-04.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini020510-03.dmp
Crash Time : 5/2/2010 2:35:37 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xbffffff9
Parameter 2 : 0x00000001
Parameter 3 : 0x81c8bddf
Parameter 4 : 0x00000002
Caused By Driver : afd.sys
Caused By Address : afd.sys+2704d
File Description : Ancillary Function Driver for WinSock
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020510-03.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini020510-02.dmp
Crash Time : 5/2/2010 1:36:55 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x0001056a
Parameter 3 : 0xa00c9c80
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+d9ae9
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020510-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini020510-01.dmp
Crash Time : 5/2/2010 1:18:27 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8ed5c66e
Parameter 3 : 0x9df6f908
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+6866e
File Description : NVIDIA Windows Kernel Mode Driver, Version 196.21
Product Name : NVIDIA Windows Kernel Mode Driver, Version 196.21
Company : NVIDIA Corporation
File Version : 8.17.11.9621
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020510-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012810-04.dmp
Crash Time : 28/1/2010 7:56:40 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x887d2020
Parameter 3 : 0x9bfb9cd4
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012810-04.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012810-03.dmp
Crash Time : 28/1/2010 7:42:49 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904ab
Parameter 2 : 0x9268c9e8
Parameter 3 : 0x9268c6e4
Parameter 4 : 0x8aba35cb
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+ab5cb
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012810-03.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012810-02.dmp
Crash Time : 28/1/2010 5:23:48 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x81caa848
Parameter 3 : 0x8fbda8cc
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+926988
File Description : NVIDIA Windows Kernel Mode Driver, Version 196.21
Product Name : NVIDIA Windows Kernel Mode Driver, Version 196.21
Company : NVIDIA Corporation
File Version : 8.17.11.9621
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012810-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012810-01.dmp
Crash Time : 28/1/2010 10:43:12 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x8aa950c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8ab37
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012810-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012310-02.dmp
Crash Time : 23/1/2010 12:03:37 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000023
Parameter 2 : 0x0000001f
Parameter 3 : 0x00000001
Parameter 4 : 0x81cc98d2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8ea1e
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16973 (vista_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012310-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012310-01.dmp
Crash Time : 23/1/2010 11:58:45 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x8aa950c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+2e31
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16908 (vista_gdr.090814-0321)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012310-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6000
==================================================
  • 0

#8
google-ish

google-ish

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  • 66 posts
As for the program, WhoCrashed, I couldn't run it because of the error:

Unable to execute file:
C:\Program Files\WhoCrashed\Whocrashed.exe
CreateProcess failed; code 740
The requested operation requires elevation.
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#9
google-ish

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this is the screenshot for the speedfan.

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#10
rshaffer61

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I need to verify some of the readings i am seeing.
Download SIW from HERE and get the Standalone English version
It will install itself and when finished
Then Click on SIW Icon to run program
On the left side click on the Sensors directory and then on the right, copy and paste the information in your next reply
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#11
google-ish

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sorry about the late reply. Didn't have the chance to access my computer. here is the screenshot.

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#12
rshaffer61

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Your BSOD's are all over the place so we're going to have to try a couple of things to resolve the issues.

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#13
google-ish

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Hi,

both the commands don't work and doesn't do the chkdsk scan.
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#14
rshaffer61

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What do you mean they don't work?
When you go to start and click on Run does the command line box open?
When you type in chkdsk /r what happens?
In Vista go to Start then to Search. Type in the command and if that doesn't work then right click on the search box and click on Run as adminstrator
This will give you a elevated permission capability.

Edited by rshaffer61, 11 March 2010 - 11:19 AM.

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#15
google-ish

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a black box appears and then disappears. When I restart the computer, it doesn't do the scan.
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