[SamGascoyne]

Hi, recently my laptop slowed down significantly for no apparant reason, and out of
nowhere the laptop went to that awful blue screen and shut itself down. I restarted
the laptop and just carried on as i was, except now everything is incredibly slow,
the laptop struggles to use internet explorer and crashes reguarly. Most annoyingly
i get constant Windows Error reports telling me that something has stopped working
(This ranges from Internet explorer to weird things i've never heard of!)Before this
all happened i did a windows update, the next morning i turned my laptop on i beleive
it said that it had failed? and i re did it without. Any idea whats happened here and
how i can fix it?

[Advertisements]

You are unclear if you are able to log in to windows now. If so please do the following.
Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Edited by rshaffer61, 12 March 2010 - 01:03 PM.

[rshaffer61]

You are unclear if you are able to log in to windows now. If so please do the following.
Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Edited by rshaffer61, 12 March 2010 - 01:03 PM.

[SamGascoyne]

Thank you very much.
Heres the attached screenshot.

Attached Thumbnails

• 

[rshaffer61]

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem