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Serenity Active Security System Error


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#1
Survivor_Apr

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I have a Dell Desktop PC with Windows XP. When I boot up the PC, I get an error message that says Serenity Active Security System Error: -2146697210 Line: 0: I click OK. Then after a while, another error message box displays that says Failed to Load Score.dll, after clicking OK, that same Score.dll message box reappears. How can I fix these errors? Is Serenity Active Security Monitor an AOL offering? As I discontinued AOL and have AT&T now. I also have their McAfee Security Suite with AT&T, so don't know if I even need the Serenity Active Security software.
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#2
lcbjr1979

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Go here:
http://www.geekstogo...uide-t2852.html.
and follow all the steps.
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#3
jeffreyfrog

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This thing keeps on popping up and downloads itself. What can I do to get rid of this horrible virus?!? If I can download a program, which one should I use for a good and free full version? az security system
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#4
dsenette

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Please read the Malware/Spyware cleaning guide here follow the instructions at the top....

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post an OTL log in THE MALWARE FORUM forum.
(Posting OTL logs or ANY other logs requested in the malware/spyware cleaning guide in any other forum other than the malware forum is forbidden. If you post any of these logs in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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#5
jeffreyfrog

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Cool Dsenette! Thanks for that info....... :)
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