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Power-On-Self-Test errors on domain controller


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#1
joe_akcros

joe_akcros

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Hi guys, i'm new to this forum but really need help/advice on a current issue at work.

Basically we are getting intermittent errors On the primary domain controller (server 2003 SP2) and it causing it to shut down once every few days or so. The error is as follows:

Source: HP System

Category: System Hardware

Event I.D: 1001

Description:

Power-On-Self-Test (POST) errors occurred during the last system startup.

User Action
Check the Power-On-Self-Test (POST) errors, and take corrective action as needed.

WBEM Indication Properties
AlertingElementFormat: 0 0 (Unknown)
AlertType: 5 0x5 (Device Alert)
Description: "Power-On-Self-Test (POST) errors occurred during the last system startup."
EventCategory: 4 0x4 (System Hardware)
EventID: "1"
ImpactedDomain: 4 0x4 (System)
IndicationIdentifier: "{0F89DB1D-B980-4B3F-BD19-DB86DD7C4209}"
IndicationTime: "20100324103036.250000+000"
NetworkAddresses[0]: "172.16.0.3"
OSType: 69 0x45 (Microsoft Windows Server 2003)
OSVersion: "5.2.3790"
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 8 0x8 (Configuration/Customization Error)
ProbableCauseDescription: "POST Errors Occurred"
ProviderName: "HP POST"
RecommendedActions[0]: "Check the Power-On-Self-Test (POST) errors, and take corrective action as needed."
Summary: "POST errors occurred"
SystemCreationClassName: "HP_WinComputerSystem"
SystemFirmwareVersion[0]: "2008.11.01"
SystemFirmwareVersion[1]: "2008.08.03"
SystemGUID: "35333334-3632-5A43-4337-3338314A3443"
SystemModel: "ProLiant DL380 G5"
SystemName: "AKECNDC01.akcros.local"
SystemProductID: "433526-421"
SystemSerialNumber: "CZC7381J4C"
TIME_CREATED: 129139002364843750 0x1cacb3d0a9ad6e6
VariableNames[0]: "POST Error Code"
VariableNames[1]: "POST Error String"
VariableTypes[0]: 3 0x3 (uint8)
VariableTypes[1]: 1 0x1 (string)
VariableValues[0]: "210"
VariableValues[1]: "Could not translate POST error"

For more information, please contact HP Support.


Also after looking in the HP proliant intergrated management log viewer i am seeing critical errors saying:

ASR detected by system ROM

and

Blue screen trap (bugcheck (a long numerical code) )


After doing a bit of research on the net i'm beginning to think it may be a problem with the cooling system. I think it may be overheating a forcing an automatic shut down.

If any one else is anymore knowledgeable and can give any advice it would be much appreciated.

Thanks a lot.

Joe
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#2
joe_akcros

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nothing? :)

Well i've flashed the bios and disabled ASR for the time being. could still do with some more suggestions though as i doubt this will have fixed it...
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