[FutureWoWplayer]

Hello Geeks to Go,

I find myself back here with another computer problem that I been unable to solve. Im pretty tech savy but this one boggles me. Recent I upgrade my Windows Vista to Windows 7. I love Windows 7, but lately the blue screens have become a problem. They have increased in frequency, and I have noticed a trend that they like to appear when I open Internet Explorer. I know lots of people hate internet explorer but I havent had the problems with it that most people have. Plus I like the look and simplicity of it. Anyways the beautiful thing about Windows 7 is that everytime it does give me a blue screen it tells me exactly what the blue screen problem was. So here is what Windows 7 told me about the blue screen. I havent been able to make heads or tails of it so hopefully you guys can help me. Thanks in advance.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 00000004
BCP2: 00000002
BCP3: 00000000
BCP4: 82D5F04D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040610-20264-01.dmp
C:\Users\chris\AppData\Local\Temp\WER-34928-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft....mp;clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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I'm not, by any means a tech expert, but I've read about numerous problems associated with the vista/7 upgrade process. In fact, blue screens are one of the issues associated with it. If I were you, I would do a clean install and see if that helps.

Also, check out this thread, it's a bit similar to yours.

Edited by MalwareBites, 08 April 2010 - 05:09 PM.

[MalwareBites]

I'm not, by any means a tech expert, but I've read about numerous problems associated with the vista/7 upgrade process. In fact, blue screens are one of the issues associated with it. If I were you, I would do a clean install and see if that helps.

Also, check out this thread, it's a bit similar to yours.

Edited by MalwareBites, 08 April 2010 - 05:09 PM.

[Broni]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[FutureWoWplayer]

Sorry about the late posting. Its been an very busy week for me. But I ran the program. And this is what I got:

==================================================
Dump File : 040810-19874-01.dmp
Crash Time : 4/8/2010 1:21:33 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d6104d
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+14de9
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : ALWIL Software
File Version : 5.0.374.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040810-19874-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040810-20997-01.dmp
Crash Time : 4/8/2010 1:18:57 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d3104d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040810-20997-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040810-21231-01.dmp
Crash Time : 4/8/2010 1:15:17 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d2304d
Caused By Driver : CI.dll
Caused By Address : CI.dll+a5023
File Description : Code Integrity Module
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040810-21231-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040610-22604-01.dmp
Crash Time : 4/6/2010 10:05:06 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d3904d
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040610-22604-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040610-20264-01.dmp
Crash Time : 4/6/2010 12:06:05 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d5f04d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040610-20264-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040610-20389-01.dmp
Crash Time : 4/6/2010 12:03:13 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d6904d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040610-20389-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040510-20046-01.dmp
Crash Time : 4/5/2010 11:59:09 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000003
Parameter 2 : 0x8567b8c0
Parameter 3 : 0x8567b8c0
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+120996
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040510-20046-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040510-20888-01.dmp
Crash Time : 4/5/2010 12:07:02 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d7504d
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040510-20888-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040510-21574-01.dmp
Crash Time : 4/5/2010 12:04:22 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d60943
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+9438a
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040510-21574-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040510-22027-01.dmp
Crash Time : 4/5/2010 12:01:11 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d6104d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040510-22027-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040310-19406-01.dmp
Crash Time : 4/3/2010 12:53:30 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d5a04d
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+82f2
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040310-19406-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040110-22074-01.dmp
Crash Time : 4/1/2010 6:23:53 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d2f04d
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1023
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\040110-22074-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032110-24336-01.dmp
Crash Time : 3/21/2010 12:19:55 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d59943
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\032110-24336-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 031710-21871-01.dmp
Crash Time : 3/17/2010 9:44:50 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d3f04d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\031710-21871-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 030310-20311-01.dmp
Crash Time : 3/3/2010 1:54:57 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d2f04d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\030310-20311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 022810-21824-01.dmp
Crash Time : 2/28/2010 2:53:27 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d6304d
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+a7096
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\022810-21824-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 021410-18298-01.dmp
Crash Time : 2/15/2010 12:42:32 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d3404d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4685b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\021410-18298-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 020510-32401-01.dmp
Crash Time : 2/5/2010 5:17:23 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d28943
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+467eb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\020510-32401-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 020210-20904-01.dmp
Crash Time : 2/2/2010 4:14:48 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82d6204d
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+467eb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\020210-20904-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

I hope it helps discover the problem. I appreciate the help.

[FutureWoWplayer]

Sorry got posted twice. Deleted the second post.

Edited by FutureWoWplayer, 11 April 2010 - 01:10 AM.

[Broni]

We have a lot of different errors, involving different files.
Could be number of things: corrupted system files, RAM/hard drive issue, some infection...

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).