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cant book a flight on jet blue airlines website

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I can't book a flight on Jet Blue website. I can view the home page and enter flight information but when i click SEARCH - I get the error message Oops! Try again.
It looks like you're experiencing technical issues. Please click "Search Again" to refresh the page.

If the issue continues, please try back at a later time. We apologize for the inconvenience."

This error message to continues to appear on this computer (Windows 7)
I can view the flights on my daughters mac.
Please help!
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What browser are you using?
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Mohammad Ashraf Dar

Mohammad Ashraf Dar


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Hi privateaddress123,

Please try doing the following steps which may help you:

1. Cloose all applications
2. Close / disable startup applications (such as skype, messenger, or any background application)
3. Start/Settings/Control Panel/Internet Options/Delete Browsing History/Delete All (in passwords)
4. Also delete files and settings stored by add-ons (check) and click ok
5. Close all windows, and files, (just in case) nothing has to be open
6. Go to Start/run
7. Type "%temp%" without quotes and press enter
8. Press Ctrl + A and hit delete key from your key board
9. Say Yes to the confirmation prompt
10. Go to Start>>Run again
12. Type "temp" in the box without quotes and press enter
13. Press Ctrl + A and hit delete key from your key board
14. Say Yes to the confirmation prompt
15. Type "prefetch" without quotes and press enter
16. Press Ctrl + A and hit delete key from your key board
17. Say Yes to the confirmation prompt

18. You might not be able to delete some of the files, because ther are in use. Leave them alone.
19. When you get the error: Error Deleting file or folder click ok and continue deleting some of the files by type

20. When you are done. Reboot the computer
21. Now try to open Microsoft webiste.

Please reply with the results.
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