I have a HP-a6332f w/VISTA Home Prem.& NO-aftermarket ANTI Vi/Spy/Mal Ware protection, other than whats built in vista (Dummy,yeah I know). I was not on it when it Broke, Froze, Crashed, Hangedup or the Virus Monster appeared. I was told that the computer suddenly stopped working & a message popped up to the effect (Incert Backup or Restore Disc etc.) when I got to it all there was was a (Light Blue Screen, is it BSOD??) Like Bigfoot I've heard of this, but luckly till now have never seen it, BSOD, is it Dark?, Light?, or maybe alittle Blue/Black?
Now when I try to Bootup/Turn it ON, it starts for 5--10 seconds, then displays the Light Blue screen W/O any meassage, but the Mouse works.
help...