[takturna]

at start up desktop freezes I have to go to ctrl alt delete then click cancel and the desktop will unfreeze I have reformatted hoping this would solve the problem did not help

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you will need to run sfc /scannow...

for vista...
go to the run box and type in cmd
instead of hitting the Enter key press Ctrl+Shift + Enter You will be prompted with the obnoxious User Account Control dialog… but it will then open up a command prompt in Administrator mode...then type in sfc /scannow

NOTE THE SINGLE SPACE BEFORE THE /

Edited by happyrock, 13 May 2010 - 11:13 AM.

[happyrock]

you will need to run sfc /scannow...

for vista...
go to the run box and type in cmd
instead of hitting the Enter key press Ctrl+Shift + Enter You will be prompted with the obnoxious User Account Control dialog… but it will then open up a command prompt in Administrator mode...then type in sfc /scannow

NOTE THE SINGLE SPACE BEFORE THE /

Edited by happyrock, 13 May 2010 - 11:13 AM.

[takturna]

I should have said that I have already tried that before doing the format thank you

[happyrock]

OK ...but have you done since the reinstall

[takturna]

No but I just ran it awhile ago and on start up no problem so will check it out for a couple of days andsee if it continues to work so at this time I want to thank you for the help

[happyrock]

your welcome...

[takturna]

upon startup this morning same problem frozen desktop

[happyrock]

first run chkdsk...instructions are here...
if that doesn't fix the problem...run sfc /scannow

[takturna]

I ran both tests nothing was found and problem is still here its like a program is running but not responding as long as I go to task manger and click cancel and return to desktop it works fine. I deep scanned for a virus with avast nothing came up could it be a windows update that is causing this problem

[happyrock]

click on start...in the search box...type in msconfig...continue...start up tab...
drag the bottom of the window down so that everything is showing and take a screenshot...post the screenshot for us

how to post a screenshot...go here...

Edited by happyrock, 14 May 2010 - 03:53 PM.

[takturna]

[takturna]

sorry about the double post

[happyrock]

uncheck everything EXCEPT avast...reboot

[takturna]

sorry had to go out of town ok I stopped all except Avast no change so tried stopping Avast can not disable it

[happyrock]

get a screenshot...
if you don't know how to post a screenshot...go here...