I got a set of recovery disks from Gateway and successfully installed them, with a new clean installation. So far so good. I went through the new programs and deleted most of the add-on junk that comes with new machines, such as MacAfee free trials, games, etc.
I did a Windows Vista update (104 updates and several re-boots!) and that seems to be working fine.
The only remaining oddball comes when the desktop appears. I get a black DOS window that says C:\WINDOWS\system32\cmd.EXE . After a while it goes away and everything seems to be fine.
Any ideas what might be causing that command window to come up?
I may upgrade the thing to Windows 7 when I get through this first big bunch of hurdles.
Thanks!