Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Can't install an update.

  • Please log in to reply




  • Member
  • PipPipPip
  • 173 posts
No matter how many google searches I do I cannot come to a conclusion for this problem.
I am trying to use Windows Update to download the Security Update for the 2007 Microsoft Office System (KB976321) update but it keeps failing, even if I visit the site and try to download it manually.

Here is more information:

Installation date: ‎5/‎18/‎2010 6:42 [bleep]!

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in the 2007 Microsoft Office System that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

Can anyone help?
  • 0





  • Member
  • PipPip
  • 30 posts
First have you tried to re-install the app?
  • 0



    Member 3k

  • Member
  • PipPipPipPipPipPip
  • 3,996 posts
Security Update for the 2007 Microsoft Office System (KB976321)

Save to your desktop, close all Office programs, and then run the patch.

(This method will usually get the troublesome patch installed and then Windows Update will work as expected).
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP