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windows 7 black screen of death

Started by R92 , May 23 2010 10:08 AM

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#1
R92

Posted 23 May 2010 - 10:08 AM

New Member

Member
1 posts

I have a COMPLETELY frozen black screen/windows reloader. which of coarsegives youtwo selections for rebooting. however the screen is frozen. I have tried bios reloads,cmos memory deletion. cannot get into safe mode etc. I cannot download anything either. any ideas on how to reset or totally remove windows to reload?
thanx. completely out of patience.

#2
phillipcorcoran

Posted 24 May 2010 - 01:50 PM

Member 1K

Member
1,293 posts

Restore from the backup image that Windows 7 allows you to make (it's part of the Windows 7 Backup tool).
I made my backup image straight after I had finished setting up my new PC - I assume you did it too?