When she tried to load the URL for the VPN in IE from my mother's house today, IE gave her a message that the site certificate was bad.
So she selected the option to ignore the certificate and was able to enter her password into the SonicWALL on the server at the client (yes I know, potential security risk).
But then when it got to the "NetExtender" page, NetExtender started to load but then hung. After several attempts the same thing happened and she could not proceed past that point. IE also hung.
Same thing happened using Firefox. Got the same bad certificate message.
She uses the same laptop at other locations and never had this problem. It only seems to be this location. My mother's location has no firewall, just a basic router on a cable modem.
Does anyone have any idea what is going on and how to get passed this?
Thank you for any help!