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I am unable to run any malware tools

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Original post:

Hi, all.

First time to post, been a lurker for many moons.

Here's the problem.

I have a Dell Inspiron 531 that has the 7B BSOD. First I rec'd the computer with the complaint that it wouldn't connect to a network through the NIC card. It just sat there with "Acquiring Network Address". I ran CCleaner to clean it up a bit. MBAM found several problems, but fixed them. I installed Avast 5 with the latest vpsupd file (definitions). Configured it to run a boot-time scan. It found several items and deleted them. I turned it off and inserted a NIC card to rule out the onboard NIC card. Booted up and Avast started complaining about atapi.sys while XP was trying to install the new card. I couldn't break out of the cycle. I looked up the problem online and ran GMER. GMER found atapi.sys had been infected with win.Fluereon(something) [sorry, this is from memory]. I killed the file with GMER.

and then I rebooted and hit the 7B BSOD.

I copied a virgin copy of atapi.sys to the drivers and dllcache subdirectories of system32 using MiniXP from Hiren's Boot CD 10.1. I ran chkdsk /f using Hiren's Boot CD 10.1 and fixed several errors. Finally I ran bootfix and rewrote the MBR.

Reboot still gives me a 7B BSOD.

The disk is usable and can be seen both in Linux and Hiren Boot CD's Mini XP. No Safe Mode, either.



Followup: I know the link that I was told to go to, but with a BSOD, I can't run any tools. So, I'm starting this thread as told. Help???
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Hi, OneRing2RuleThemAll :)


Lets give this a try. We will need to scan the computer throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.
  • Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
  • Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
  • Once the CD is burned, boot the Non working computer using the boot CD you just created.
  • In order to do so, the computer must be set to boot from the CD first
    Note : For information click here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All
    • Under the Custom Scan box paste this in

      %systemroot%\*. /mp /s

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply.

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