[ccm2001]

I hope to explain this in a manner that you can assist me in fixing the problem.
Last week while on the internet my vista home premium desktop 32 bit system popped up a window stateing i was infected with a trojan and was telling me to click check to clear it ,I instead clicked it closed and figured I had done the right thing .,Only to discover that it had infact done its deed and left me stranded with a nonresponding computer. I turned it off by the button on the tower .upon reboot i tried to restore be failed . it blackscreened and said install system disc. which ran to 49% and stops with the error0x2001100200001005 . i ran gw scan on the hardrive and it states the drive is error free but still get the insert system disk. after trying everyones advice i fell upon a person telling me to write the full disk to zero's which i have done . the system disk still goes to 49% and stops with the same error PEASE SOMEONE HELP ME oh yeah if the disk has been zero'ed there is nothing there right ?

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Hi ccm2001
Format the HD & do a fresh install of vista,

i fell upon a person telling me to write the full disk to zero's which i have done rson

disk has been zero'ed there is nothing there right

This does not remove all data from the drive, it just makes it harder for other people to recover
your data off the drive (usually requires the sevices of a specialist).

Edited by phillpower2, 19 June 2010 - 03:56 PM.

[phillpower2]

Hi ccm2001
Format the HD & do a fresh install of vista,

i fell upon a person telling me to write the full disk to zero's which i have done rson

disk has been zero'ed there is nothing there right

This does not remove all data from the drive, it just makes it harder for other people to recover
your data off the drive (usually requires the sevices of a specialist).

Edited by phillpower2, 19 June 2010 - 03:56 PM.

[ccm2001]

Thx phillpower2, So I have never done a partition nor do I know how to . so I quess trash it or take to a shop . geeeeeeeez was hopeing to learn a thing or 2 . Kinda of out of my budget to take to a shop, being it that it was installed 3 months ago and i went bankrupt haveing them do it then. I have been frantically looking at the forums and other sites on how to do the partitioning and with my lack of technical language,I know no more than i did at birth about doing this kinda of stuff. If you or the others on here believe you can guide me every step of the way I would attempt it .But to be straight forward it scares me to try it even though i am running a borrowed hdd in it to communicate with you guys . I would have to print the inst. then switch hdd's to do what i was told , What do you think ? could I do this or not . I would also have to find someone with vista home premium cd so I could borrow to install it .The vista home basic hdd I have on here now sure isn't capatable with something .because i can not manage alot of things .Sorry for such a long reply , but I need to know what to do!!!!!!!!!!!!!!

[phillpower2]

I will be only to happy to assist you as will others be, ok we are
looking at fixing this without spending cash so if you havn`t got
your own copy of vista on disk you will need to loan one.

1: Set the boot order on your computer so that it boots from CD first.
To do this start your computer & while it attempting to start tap F8
or Delete to get into BIOS, find the boot order option it may be
floppy, HD, CD, change this so the computer boots from the CD first
save the settings (F10) & exit.
2:Pop the vista CD into the drive, power the computer down & then
reboot with the CD in the drive, follow the on screen instructions.
For more detailed information on "how to" see the link below;
http://support.microsoft.com/kb/958233
Good luck

[123Runner]

This does not remove all data from the drive, it just makes it harder for other people to recover
your data off the drive (usually requires the sevices of a specialist).

I beg to differ about this.

Darik's not kidding about the "nuke" in the name of his program: use DBAN only if you want to completely eradicate any trace of data on a hard drive. This is the ultimate in data shredding--there's no recovery once you've used it. DBAN prevents or thoroughly hinders all known techniques of hard disk forensic analysis.

If you wrote 1's and 0's to the drive, you removed any recovery partition that may have been on the drive.

I would use the manufacturers hard drive diagnostics to test the drive (link in my signature) and not use the GWScan (Gateway scan). Reason being is that the manufacturers diagnostics are for their own drives.

If you are using a recovery (system) CD for the unit, it may be scratched.

[ccm2001]

Ok, I have my Gateway applications , drivers ,& operating System Restore DVD P/N 7520818R to work with here brand new no scratchs that I see. I have been doing as you mentioned in you'r last post phillpower2 .I do not have a vista cd /dvd still looking for one to borrow, what I do have, is the recoverery disc's burned dureing first run of computer. The GWSCAN that I mentioned I ran in the first post. The only disc that will run on the machine as it is are the bought restore dvd set and the gwscan that i checked the hdd for errors with and to write the zeros . The 4 disks made by me at first run will not run . i have been thru the F10, F2, F8 buttons everyday for a week now lol thinking I might find the way to partition the drive . like I said i have been reading all kinds of threads and posts on simuluar hdd problems and attempting to understand the language .I do not know the info. about my system other than its 32 bit vista home premium on a gateway GT5656 desktop. I trie to find info . and am going to try to forward in this post the results of what i did find.

Attached Files

•  gateway__specs.txt   1.65KB   129 downloads

[phillpower2]

We must wait until you get a vista disk to install the O/S then.
Regarding overwriting with 0s & 1s 123Runner was correct & I was
inaccurate as it does work if done correctly below is the method;

While disk wiping algorithms differ from product to product, they all will generally write the entire disk with a number (zero or one), then a reformat will be needed. The more times the disk is overwritten and formatted the more secure the disk wipe is, but the trade-off is the extra time to perform additional rewrites. Disk wipe applications will typically overwrite the master boot record, partition table, and every sector of the hard drive.

The government standard (DoD 5220.22-M), considered a medium security level, specifies three iterations to completely overwrite a hard drive six times. Each iteration makes two write-passes over the entire drive; the first pass inscribes ones (1) over the drive surface and the second inscribes zeros (0) onto the surface. After the third iteration, a government designated code of 246 is written across the drive, then it is verified by a final pass that uses a read-verify process

[ccm2001]

OK , Thx for the advice so far and when I get a copy of vista i will make another post or should it be a thread diff. from this one due to I have no idea when i will get the copy .

[123Runner]

Have you tried Gateway applications , drivers ,& operating System Restore DVD P/N 7520818R"? or was it just the ones you made?

You should be able to boot the OS restore one.

[ccm2001]

The Gateway applications , drivers ,& operating System Restore DVD P/N 7520818R are the 2 disks I bought . They do not boot the machine nor do the ones I copied from the machine when I first plugged in and started useing it.


Without Gateway applications , drivers ,& operating System Restore DVD P/N 7520818R I cannot use or access f8. The problem with the disk is it stops at 49% of reformatting windows partition with error 0x2001100200001005 .And states to contact Gateway Support which I have and since the machine is out of warranty no help.

Edited by ccm2001, 21 June 2010 - 07:34 AM.