[myzstikal]

I am currently running a Dell Dimension Desktop ,Windows vista system 32 I have an external CD Burner and the internal CD/DVD player that came with the system.The other one is not even connected. The one I am having problems with is the internal CD player it does not run when I insert a Software/music/DVD disk in the slot.I ran a check on the hardware and it says it is operating normally.I then searched to see what components were connected to the system and did not see anything Except (TSST Corp CDRWDVD TS H493B)in a two column collapsible folder.
I went to device manager and I got a bit confused as to which one the error code is related to..Below is what the device manager says....
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I am completely new to this computer stuff...Can anyone help..

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One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[Broni]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[myzstikal]

Issue resolved.

Steps taken to resolve Windows Vista 32 Bit Operating System Error 39




1. First off go to start, and search for regedit.

2. Open it then go and open the folders in this order

(It goes from the outer folders into the inner ones) HKEY_LOCAL_MACHINES / SYSTEM/ CurrentControlSet / Control / Class/ {4D36E965-E325-11CE-BFC1-08002BE10318}

3. Then inside you should see a File that says UPPERFILTERS and/or LOWERFILTERS
If only one is there it is fine. Delete them both,

restart your computer and it should reinstall your driver.

[Broni]

Good job
This is exactly what #2 from my instructions does.