[ergenu2]

My comp goes to sleep after an hour I think (The balanced power setting), and I'll come back to the laptop and I'll have the "windows has recovered" message if I'm gone long enough--and also, when I manually go to sleep at end of night, most of the time, it won't sleep properly--I'll get BSOD and it'll reboot..


Here's the most recent message I got about 20 minutes ago, when I tried to put computer to sleep---running sony vaio vgn- aw110j, Vista.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 44
BCP1: FFFFFA80064B58B0
BCP2: 0000000000001D0B
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini070410-01.dmp
C:\Users\Jon B\AppData\Local\Temp\WER-79154-0.sysdata.xml
C:\Users\Jon B\AppData\Local\Temp\WER5F2F.tmp.version.txt

Read our privacy statement:
http://go.microsoft....mp;clcid=0x0409

appreciate any help

Edited by ergenu2, 05 July 2010 - 01:15 AM.

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Desktop, or laptop?

[Broni]

Desktop, or laptop?

[ergenu2]

laptop

heres another detail of the error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 44
BCP1: FFFFFA80080ECBB0
BCP2: 0000000000001D0B
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini070710-01.dmp
C:\Users\Jon B\AppData\Local\Temp\WER-60419-0.sysdata.xml
C:\Users\Jon B\AppData\Local\Temp\WEREA5E.tmp.version.txt

Read our privacy statement:
http://go.microsoft....mp;clcid=0x0409

[Broni]

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[ergenu2]

==================================================
Dump File : Mini070710-01.dmp
Crash Time : 7/7/2010 12:09:09 AM
Bug Check String : MULTIPLE_IRP_COMPLETE_REQUESTS
Bug Check Code : 0x00000044
Parameter 1 : fffffa80`080ecbb0
Parameter 2 : 00000000`00001d0b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+2e91
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini070710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini070610-02.dmp
Crash Time : 7/6/2010 1:22:07 PM
Bug Check String : MULTIPLE_IRP_COMPLETE_REQUESTS
Bug Check Code : 0x00000044
Parameter 1 : fffffa80`0662ac60
Parameter 2 : 00000000`00001d0b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+2e91
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini070610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini070610-01.dmp
Crash Time : 7/6/2010 12:37:08 AM
Bug Check String : MULTIPLE_IRP_COMPLETE_REQUESTS
Bug Check Code : 0x00000044
Parameter 1 : fffffa80`06419b10
Parameter 2 : 00000000`00001d0b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+2e91
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini070610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini070410-01.dmp
Crash Time : 7/4/2010 11:58:10 PM
Bug Check String : MULTIPLE_IRP_COMPLETE_REQUESTS
Bug Check Code : 0x00000044
Parameter 1 : fffffa80`064b58b0
Parameter 2 : 00000000`00001d0b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+2e91
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini070410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

[Broni]

It looks like fltmgr.sys is throwing a fit.
Do you use Norton by any chance?

[ergenu2]

LOL!! Amazing!! well, funny you ask--about 2 weeks back I upgraded Norton Internet security to Norton 360, and I thought that might be the problem..so, last night after the last BSOD I uninstalled 360 and am running microsoft security essentials and the built in windows firewall in vista (none of the free firewalls that you guys recommend work with 64bit vista)..this is a Laptop connected through a home network router, so I believe im covered firewall wise anyways , is that true?

anyways, was gonna see if I get any BSOD today without 360 installed, and so far clean..was gonna pick up Kaspersky which is on sale right now at Best Buy this week, unless you recommend something else?

so,360 is probably the culprit?

[Broni]

Very possible. fltmgr.sys is Windows filter manager and Norton uses its own filters. I've read about possible conflict between those two.

On a side note, Norton likes to leave a bunch of leftovers, so if you uninstalled it through "Programs & Features", make sure to run Norton Removal Tool: http://service1.syma...005033108162039

[ergenu2]

Thanks--followed the link and did it and removed it per the link.

question--I have that Budump on my desktop (it was step 2 on the link u provided), can i get rid of that now?

also--what do you recommend for internet security? is Kaspersky good enough?

also, just curious, Im gonna get a firewall on here,but is it necessary on a laptop that has a network/router..?

Thanks for all your help

[Broni]

can i get rid of that now?

Yes.

Kaspersky is a top notch security program.

As for a firewall, I prefer to have both, hardware (router) and software firewall.

[ergenu2]

and the Bumdump file?

Thanks soooo very much

Jon B.

[Broni]

and the Bumdump file?

Yes.

You're very welcome