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Freezing 2 mins after startup


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#1
W-Unit

W-Unit

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Hey guys,
So I few days ago I reformatted my dad's old laptop for him because it was having all sorts of problems. It's an HP dv4, I believe. Of course I used the recovery partition to perform the reformat, so it has all its drivers and whatnot installed.
Naturally, after reformatting, you're going to have a lot of windows updates to install. But here's where the problem starts. For a couple nights in a row, he'd go to bed with his computer at the "Updating" screen (or whatever it says, you know what I'm talking about), and he'd get up in the morning and it would still be there, only the little blue circle thing that's supposed to be animated to let you know that it's not frozen was not animating. So left with no choice, we had to go ahead and hold the power key to force-turn off the computer (what else could we have done?), despite it saying "Do not turn off the computer."

I fear this may have done some damage last time though. Now, every time the computer starts up, it's as if it turns on a timer. About 2 minutes after the logon screen is first displayed, the computer will freeze completely. Not like when the program you're using stops responding and you press CTRL+ALT+DEL to make it all better; this is the kind where you can't so much as move the mouse cursor.

Safe mode seems to work just fine.

What can I do to fix this? Thanks for any help or suggestions.
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#2
diabillic

diabillic

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Locate your update log file, C:\WINDOWS\WindowsUpdate.log

Paste the contents in your next reply.
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