I need help please with a guide on how to fix this problem. I am also on my iPod Touch which is the only thing giving me access to the Internet and strange enough I somehow got my iPod to charge through my computer.

Windows Vista Assistance needed.
#1
Posted 21 August 2010 - 08:09 AM

I need help please with a guide on how to fix this problem. I am also on my iPod Touch which is the only thing giving me access to the Internet and strange enough I somehow got my iPod to charge through my computer.
#2
Posted 23 August 2010 - 05:22 AM

Constantly switching off your computer has probably corrupted some files on your hard disk. I would recommend you try to repair your computer automatically first using the vista installation disk but if you have tried this the I suggest you carry out the actions listed in this Microsoft article: http://support.microsoft.com/kb/927392
If you have any difficulty or this fails just reply to the article and I will try to help more. Also, ensure that you remove you iPod from the computer when trying to repair your computer because having a USB flash device inserted can "confuse" the computer during the repair.
Thanks,
#3
Posted 23 August 2010 - 06:35 AM

And if I do this won't my files (music, photos, documents etc. ) be erased?
#4
Posted 23 August 2010 - 08:21 AM

I only have the vista reinstallation disk so should I go buy one?
Not sure what this means. You need the vista re-installation disc if you have it already why buy one?? If you don't have it then you can download a recovery CD for free from here: http://neosmart.net/...-disc-download/
And no your personal files will not be deleted they will be left well alone. All you are trying to do is rewrite the files required to load the computer. Hopefully by rewriting these files your computer will boot properly.
I would recommend you try a automatic start-up repair first to see if vista can solve the problem itself. Otherwise you will need to use the command prompt. Unfortunately, the command promt isn't easy to understand if you haven't used it before so I recommend following this video.
My advice is to do the following:
1.) Find your disc - if you do not have one download it from the link provided because you can't "buy" one as such.
2.) Load the disc and try an automatic repair by clicking repair my computer -> startup repair.
3.) If that doesn't work go back into repair mode and click command prompt type bootrec.exe /FixMbr hit enter, now type bootrec.exe /FixBoot
4.) Try to restart you computer without the disc and see what happens.
5.) If that doesn't work boot back from the CD into repair my pc and click command promt again - enter the commands suggested on the video and the microsoft website:
* bcdedit /export C:\BCD_Backup
* c:
* cd boot
* attrib bcd -s -h -r
* ren c:\boot\bcd bcd.old
* bootrec /RebuildBcd
Hopefully this will fix your problem. But rest assured this will not affect your personal files.
#5
Posted 23 August 2010 - 08:50 AM

I then typed in bootrec.exe/FixBoot and nothing happened after that.
#6
Posted 23 August 2010 - 09:00 AM

I typed in in Command Prompt boot.exe/FixMbrclicked enter and it said : The operation completed successfully.
I then typed in bootrec.exe/FixBoot and nothing happened after that.
Restart and try typing bootrec.exe /fixboot again (the space is essential). You don't need to type bootrec.exe /fixmbr again because it completed successfully.
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