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I need help I dont know what to do

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Ok I am going through an enormous amount of headaches trying to figure out what is wrong with my computer. All of a sudden my internet isnt connected all of the time and I get this thing on my screen that says GoldSoft has stopped responding. I have tried downloading malware bytes (I already have temp file cleaner and its been run about a million times) I cant download anything from the internet. I had to transfer microsoft security essentials onto my computer from a flash drive and it cant update. Its starts and then it wont go past about 30%. Its very frustrating does anyone have any ideas on how I can get software to work on my computer or download anything to clean up my computer or even what the heck is wrong.
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