Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Appears to start normally, then black screen

  • Please log in to reply




  • Member
  • PipPipPip
  • 340 posts
I have a laptop with Windows 7, and it has been working normally. However when I tried to start it up this morning, it appears to load windows with the regular Windows welcome screen..then the screen goes blank. I can start it up in safe mode, but not in regular mode. I hope there is a simpler solution than doing a complete restore.

Any advice you can give me?
  • 0





  • Moderator
  • 34,114 posts
Since it will start in Safe Mode that would indicate something loading in the Msconfig Startup in Normal Mode that is causing the problem. Most likely a driver of some sort or a new program just installed. To rectify this do the following while in Safe Mode.
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP