[Alex Super]

I have Windows 7 Professional OS and Optiarc DVD RD AD-7240S AVA drive.

I've used that system with that drive since February 2010 (9 months). Everything was fine until yesterday. I wanted to burn DVD, but system did not recognize any drives. I looked in Device manager, and found out that "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" I tried to uninstall and reinstal default drivers, but no luck on that, still the same message.

I've tried to surf the web to find those drivers, but was unable to locate any.

Do you have any suggestions on what I could do?

See attachment

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Optical drives have not needed drivers since XP. The OS now has the driver for them already.
Check in My Computer and see if the drive is listed there. If not try the following to see if one of the steps will help you.
Broni's canned speech:

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116

Thank's to Broni for the instructions

[rshaffer61]

Optical drives have not needed drivers since XP. The OS now has the driver for them already.
Check in My Computer and see if the drive is listed there. If not try the following to see if one of the steps will help you.
Broni's canned speech:

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116

Thank's to Broni for the instructions

[Alex Super]

2. http://support.microsoft.com/kb/314060
Restart computer.

First step did not help, but the second did. Thank you a lot!!!

Edited by Alex Super, 24 November 2010 - 11:00 AM.

[rshaffer61]

Congratulations. for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.