[scubatony55]

Hi there People

I am at a B & B and one of the residents has brought his laptop to me to try and sort out.

He has a Dell Inspiron 1750 - 8424.

It was running Vista but it is now running Windows 7

I have looked at it and it will not boot up.

the message on the screen is as follows:-

Windows Boot Manager

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your Windows installation disc and restart your computer.

2. Choose your language settings, and then click "Next"

3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.


Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.


Any help please,the worst thing is he is Hungarian so we are doing everything through Google translator.

What I plan to do is download a boot file to a usb stick and then make the laptop recognise the stick if possible.

Regards

Tony

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Has it ever run windows 7 successfully? If not, it could be hardwire drivers missing or a driver not Win7 compatible.

Did they check all the hardware was compatible with Win7 before upgrading (in other words, checked that Win7 drivers were available for all the hardware devices)? If not, a missing or incompatible driver is even more likely.

[phillipcorcoran]

Has it ever run windows 7 successfully? If not, it could be hardwire drivers missing or a driver not Win7 compatible.

Did they check all the hardware was compatible with Win7 before upgrading (in other words, checked that Win7 drivers were available for all the hardware devices)? If not, a missing or incompatible driver is even more likely.

[scubatony55]

Thanks for your help,but he has decided to give it to his friend next week when he comes from London

The main thing was the language barrier

Thanks anyway