[Hailey Smith]

Went to a storage building auction and purchase a hp-550 laptop for a good price,but it has a password that want let me into the computer,I DON'T HAVE PASSWORD...I've tried to download OPHCRACK and it will not boot up on computer,it always goes back to password screen after restart.I have 3 days to get a refund on it if I can't get it to work,please if anyone can help me I would appreciate it cause it was such a good deal that I don't want to return it.Thanks

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Press the power button to start the HP. Press and hold the F11 key to launch the HP Recovery Manager from the recovery partition.

If the recovery partition is there this will allow you to format and restore the system back to factory settings.
This will erase everything unless the password is a system bios password or system startup password.
Those we can not assist you with and you would have to contact HP, explain the situation and maybe they can tell you how. Out Terms Of Use specifically states:

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we at G2G do not assist in bypassing past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.

[rshaffer61]

Press the power button to start the HP. Press and hold the F11 key to launch the HP Recovery Manager from the recovery partition.

If the recovery partition is there this will allow you to format and restore the system back to factory settings.
This will erase everything unless the password is a system bios password or system startup password.
Those we can not assist you with and you would have to contact HP, explain the situation and maybe they can tell you how. Out Terms Of Use specifically states:

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we at G2G do not assist in bypassing past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.