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I can't install SP1 for Vista


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#1
thedeadlystoat

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Hi,

I have just recovered from an infected Windows Explorer derived from a Google redirect virus in my computer with Vista, and I received help from here http://www.geekstogo...ant-be-removed/

Those problems seem to be solved now. However, my computer seems to have been restored to a point in the past where I still had some programs I uninstalled some time ago and some things are now missing. Windows Update urged me to look for available downloads and when it began downloading I saw it was the Service Pack 1, which is odd because before I had the virus problems I already had SP2.

When it finished the download and after the blue and green Installing updates screen, it went to a black screen to start something that looked like an installation process and at one point it got stuck halfway through the process while displaying this:

!! 0xc01a001d !! 37543/93248 (\Registry\Machine\COMPONENTS\DerivedData...)

I turned it off and Startup Repair restores the computer. That happened last night.

Today I turned on the computer and before Windows loaded I saw blue screen of death and went again to Startup repair. It restored successfully but I don't know what was the origin of that screen and I don't have any service packs yet. How do install them?
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#2
phillipcorcoran

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You can download the standalone version of SP2 for offline installation from here: http://technet.micro...s/dd262148.aspx

You don't need SP1 if you're installing SP2, since SP2 supercedes it & contains all the fixes that were in SP1 (plus many new fixes & updates since then, of course).

Edited by phillipcorcoran, 08 March 2011 - 08:07 AM.

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#3
thedeadlystoat

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Hi phillipcorcoran,

This is what the Microsoft Download Center says:

SP2 is an update to Windows Server 2008 and Windows Vista that incorporates improvements discovered through automated feedback, as well as updates that have been delivered since SP1. By providing these fixes integrated into a single service pack for both client and server, Microsoft provides a single high-quality update that minimizes deployment and testing complexity for customers.

Service Pack 1 is a prerequisite for installing Service Pack 2. Please make sure that your system is running Service Pack 1 before you install Service Pack 2.


Is that right or is that a recommendation I can skip?

Also, am I supposed to disable my AV and antimalware before installing the Service Pack? Could that have been what caused the problem in the first place?
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#4
rshaffer61

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Lets check for any sp that already may be installed


1.

Click on Start and then Control Panel.

Tip: In a hurry? Type system in the search box after clicking Start. Choose System from the list of results and then skip to Step 4.
2.

Click on the System and Maintenance link.

Note: If you're viewing the Classic View of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4.
3.

Click on the System link.
4.

In the Windows edition area of the View basic information about your computer window you'll find your Windows Vista edition information and the service pack level. See the screen shot on this page for an idea of what you're looking for.

Note: If you don't have any service pack installed, you won't see "Service Pack 0" or "Service Pack None" - there will be no reference to a service pack at all.
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#5
thedeadlystoat

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Hi rshaffer61,

There is no reference to any service pack.
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#6
rshaffer61

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OK then start with SP1 and then get SP2
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#7
thedeadlystoat

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Do you mean download it with Microsoft Update? The time I downloaded it from there was when I got the !! 0xc01a001d !! problem.
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#8
rshaffer61

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SP1 located HERE


SP2 located HERE
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#9
thedeadlystoat

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Hi,
When I choose the recommended download from Windows Update from the link of SP1 I am redirected to this page http://update.micros...s&&thankspage=5

Do I go with the normal download from Windows Update or do I pick one of the stand-alone versions? And if so, which one, x86 or x64?
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#10
rshaffer61

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Hmm that looks like the same page I get when using FireFox to try to get to Microsoft downloads page. It won't work.
Are using FireFox instead of IE?
If so please try IE to connect to Microsoft's Window Update page using the link I gave.
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#11
thedeadlystoat

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Yes I was using Firefox. I'm now using IE and it took me here http://www.update.mi...ault.aspx?ln=es
It asks me to do the same, to open Windows Update from the Start menu.
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#12
rshaffer61

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OK so in Vista or Win 7 you can go to the Start button and then to Control Panel and at the bottom of the list should be a entry named Windows Update.
If you click on that it should open another window and there it will offer Important and Optional updates you can do.
If that doesn't work then try going HERE and running the fix from Microsoft.
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#13
thedeadlystoat

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Ok, that opened the Windows Update normally like always. Do I give it another shot to try to download SP1?
EDIT: That was the procedure I followed when It failed to download.

Edited by thedeadlystoat, 10 March 2011 - 01:22 PM.

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#14
rshaffer61

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Did you try the Fix also and if so what were the results?


Tutorial for running chkdsk in Vista\Win 7 located HERE.
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#15
thedeadlystoat

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Well, this looks really bad.

I tried the "Fix it for me" option, the one pressing the "Fix it" image link. After it was finished I tried downloading SP1 and much like the first time it took a little more than an hour to download. Then I restarte the computer. After the green and blue "Installing Service pack" screen, it rebooted. When Windows began loading, the same !! 0xc01a001d !! message appeared.

I manually turned it off and on again and Startup Repair began running, but it couldn't solve the problems. I restarted the computer and !! 0xc01a001d !! came up again almost immediately.

When I rebooted and Startup repair failed again I copied the diagnosis and repair details of the failure. Here's what the message box said:

Startup Repair cannot repair this computer automatically.
Problem signature:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 327685
Problem Signature 05: Bad Driver
Problem Signature 06: Bad Driver
Problem Signature 07: 0
Problem Signature 08: 3
Problem Signature 09: WrpRepair
Problem Signature 10: 10
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 3082

After another reboot I tried to manually restore the computer, but the restore points some programs I had used over the last week had created disappeared. The only one left was the one created at the beginning of the SP1 installation. I tried to go with that one, named "Install: Windows Vista Service Pack 1", but the restoration was unsuccessful, it delivered this message with a big red cross:

System restore did not complete successfully. Your computer's files and settings were not changed.
Details:
System restore unspecified error
The system could not locate the specified file (0x80070002)

[I have spanish versions software, so until now I had been googling the exact message for english version, but this last two lines I couldn't find, so I translated them by myself, in case they don't say exactly that]

It recommends to try restoring the system again, which I have done several times without any success, and restore from a different restore point, but I don't have any left.

Please tell me there is a solution apart from reinstalling Windows. I don't know if this is of any use but I have a Vista Repair Disc that I used to fix the malware problems I had. Could this be of any help?

EDIT: I didn't get to try the chkdsk part.

Edited by thedeadlystoat, 10 March 2011 - 08:10 PM.

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