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? Safe Mode Virus or deceased Hard Drive?

Started by dooferoaks , Mar 11 2011 02:09 PM

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#1
dooferoaks
Posted 11 March 2011 - 02:09 PM

dooferoaks

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Hi,

So, my brother in law who has never used any AV/anti Malware in his life has been getting the following error when starting up his vista laptop:

"Windows Disk Diagnostics Tool will scan the system to identify performance issues"
Followed by "Check hard drive sector" and "Check file system integrity"

Finally

A problem with the hard disk has been detected. Recommend downloading .....

Not sure if this is a dead hard drive or a virus, any ideas would be appreciated. I cant do anything with his computer, I am doing writing this on my laptop, Many thanks.
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#2
Essexboy
Posted 11 March 2011 - 02:53 PM

Essexboy

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That is an infection

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Posted Image
Click the "Scan" button to start scan


Posted Image
On completion of the scan click save log, save it to your desktop and post in your next reply

THEN

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

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#3
dooferoaks
Posted 11 March 2011 - 03:12 PM

dooferoaks

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Right, so I am clueless with computers so, sorry if this doesnt make sense.

I cant do anything with his computer, i keep getting sent to the safe mode start and the same warning, cant download anything on it or run any programs on it as far as I can see anyway.
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#4
Essexboy
Posted 11 March 2011 - 04:11 PM

Essexboy

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No problem we can get around that -- Do you have access to another computer with a CD burner ? If so we will work outside of windows.

Please print these instruction out so that you know what you are doing

  • Download OTLPEStd.exe to your desktop
  • Download this scan.txt file to a USB
  • Ensure that you have a blank CD in the drive
  • Double click OTLPEStd.exe and this will then open imgburn to burn the file to CD

  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :D

  • Your system should now display a Reatogo desktop.
    Note : as you are running from CD it is not exactly speedy
  • Double-click on the OTLPE icon.
  • Select the Windows folder of the infected drive if it asks for a location
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Double click the Custom scans and fixes box
  • In the dialogue locate the scan.txt you have on the USB
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system.
  • Right click the file and select send to : select the USB drive.
  • Confirm that it has copied to the USB drive by selecting it
  • You can backup any files that you wish from this OS
  • Please post the contents of the C:\OTL.txt file in your reply.

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#5
dooferoaks
Posted 11 March 2011 - 04:51 PM

dooferoaks

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Hope this is what you meant!!! (oh, and not sure of significance but brother in law says hes user profile was denied before this safe mode thing)

OTL logfile created on: 3/11/2011 10:36:06 PM - Run
OTLPE by OldTimer - Version 3.1.45.0 Folder = X:\Programs\OTLPE
Windows Vista ™ Home Basic Service Pack 2 (Version = 6.0.6002) - Type = System
Internet Explorer (Version = 8.0.6001.19019)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,014.00 Mb Total Physical Memory | 803.00 Mb Available Physical Memory | 79.00% Memory free
902.00 Mb Paging File | 835.00 Mb Available in Paging File | 93.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 32.51 Gb Total Space | 0.94 Gb Free Space | 2.90% Space Free | Partition Type: NTFS
Drive D: | 500.20 Mb Total Space | 500.20 Mb Free Space | 100.00% Space Free | Partition Type: FAT
Drive E: | 32.26 Gb Total Space | 32.05 Gb Free Space | 99.36% Space Free | Partition Type: NTFS
Drive X: | 284.12 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: REATOGO | User Name: SYSTEM
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
Using ControlSet: ControlSet003

========== Win32 Services (SafeList) ==========

SRV - File not found [Auto] -- -- (LiveUpdate Notice Ex)
SRV - File not found [Auto] -- -- (CLTNetCnService)
SRV - [2009/10/29 15:09:03 | 000,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto] -- C:\Program Files\AVG\AVG8\avgemc.exe -- (avg8emc)
SRV - [2009/10/29 15:08:45 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto] -- C:\Program Files\AVG\AVG8\avgwdsvc.exe -- (avg8wd)
SRV - [2008/01/29 11:38:31 | 000,583,048 | ---- | M] (Symantec Corporation) [Auto] -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe -- (LiveUpdate Notice Service)
SRV - [2008/01/19 02:38:24 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/09/12 12:27:24 | 002,999,664 | ---- | M] (Symantec Corporation) [On_Demand] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE -- (LiveUpdate)
SRV - [2007/09/12 12:27:24 | 000,554,352 | ---- | M] (Symantec Corporation) [Auto] -- C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe -- (Automatic LiveUpdate Scheduler)
SRV - [2007/06/21 20:25:46 | 000,118,464 | ---- | M] () [Auto] -- C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe -- (CLSched) CyberLink Task Scheduler (CTS)
SRV - [2007/06/21 20:25:44 | 000,257,736 | ---- | M] () [Auto] -- C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe -- (CLCapSvc) CyberLink Background Capture Service (CBCS)
SRV - [2007/06/21 20:24:12 | 001,076,832 | ---- | M] (Cyberlink) [Auto] -- C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe -- (CyberLink Media Library Service)
SRV - [2007/06/15 10:55:00 | 000,300,544 | ---- | M] (Nokia.) [On_Demand] -- C:\Program Files\PC Connectivity Solution\ServiceLayer.exe -- (ServiceLayer)
SRV - [2007/06/05 12:13:28 | 000,024,576 | ---- | M] () [Auto] -- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe -- (eSettingsService)
SRV - [2007/05/22 17:00:02 | 000,135,168 | ---- | M] (Acer Inc.) [Auto] -- C:\Acer\Empowering Technology\eNet\eNet Service.exe -- (eNet Service)
SRV - [2007/05/17 00:15:22 | 000,163,840 | ---- | M] (acer) [Auto] -- C:\Acer\Empowering Technology\ePower\ePowerSvc.exe -- (WMIService)
SRV - [2007/04/25 18:34:30 | 000,457,512 | ---- | M] (HiTRSUT) [Auto] -- C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe -- (eDataSecurity Service)
SRV - [2007/03/14 12:52:30 | 000,024,576 | ---- | M] (Acer Inc.) [Auto] -- C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe -- (eLockService)
SRV - [2007/02/13 09:26:50 | 000,053,248 | ---- | M] (Acer Inc.) [Auto] -- C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe -- (eRecoveryService)
SRV - [2007/01/26 16:24:42 | 000,050,688 | ---- | M] () [Auto] -- C:\Acer\ALaunch\ALaunchSvc.exe -- (ALaunchService)
SRV - [2006/11/24 14:57:54 | 000,107,008 | ---- | M] () [Auto] -- C:\Acer\Mobility Center\MobilityService.exe -- (MobilityService)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand] -- -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand] -- -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand] -- -- (IpInIp)
DRV - [2009/10/29 15:09:14 | 000,335,240 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System] -- C:\Windows\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2009/10/29 15:09:13 | 000,027,784 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System] -- C:\Windows\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2009/05/04 13:04:32 | 000,108,552 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System] -- C:\Windows\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2009/04/11 01:32:55 | 000,226,280 | ---- | M] () [Kernel | Boot] -- C:\Windows\System32\drivers\volsnap.sys -- (volsnap)
DRV - [2007/06/18 05:03:32 | 000,737,280 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2007/06/13 21:33:26 | 000,154,624 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2007/05/31 14:36:52 | 000,092,032 | ---- | M] (Huawei Technologies Co., Ltd.) [Kernel | On_Demand] -- C:\Windows\System32\drivers\ewusbmdm.sys -- (hwdatacard)
DRV - [2007/02/22 05:15:56 | 000,137,216 | ---- | M] (Nokia) [Kernel | On_Demand] -- C:\Windows\System32\drivers\nmwcd.sys -- (nmwcd)
DRV - [2007/02/22 05:15:14 | 000,012,288 | ---- | M] (Nokia) [Kernel | On_Demand] -- C:\Windows\System32\drivers\nmwcdcm.sys -- (nmwcdcm)
DRV - [2007/02/22 05:15:14 | 000,012,288 | ---- | M] (Nokia) [Kernel | On_Demand] -- C:\Windows\System32\drivers\nmwcdcj.sys -- (nmwcdcj)
DRV - [2007/02/22 05:15:14 | 000,008,320 | ---- | M] (Nokia) [Kernel | On_Demand] -- C:\Windows\System32\drivers\nmwcdc.sys -- (nmwcdc)
DRV - [2007/01/30 00:23:30 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2006/12/07 21:12:02 | 000,076,584 | ---- | M] () [Kernel | Auto] -- C:\Acer\Empowering Technology\eRecovery\int15.sys -- (int15)
DRV - [2006/11/02 08:27:36 | 000,020,112 | ---- | M] (Dritek System Inc.) [Kernel | System] -- C:\Program Files\Launch Manager\DPortIO.sys -- (DritekPortIO)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.ie.acer.yahoo.com
IE - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.ie.acer.yahoo.com


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0




FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG8\Firefox [2009/12/25 13:14:48 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/01/09 14:41:51 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/01/09 15:19:04 | 000,000,000 | ---D | M]

[2010/01/09 16:34:02 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2008/01/07 19:45:16 | 000,054,600 | ---- | M] (BitTorrent, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npbittorrent.dll
[2009/12/21 22:30:24 | 000,001,538 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\amazon-en-GB.xml
[2009/12/21 22:30:24 | 000,000,947 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\chambers-en-GB.xml
[2009/12/21 22:30:24 | 000,000,769 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\eBay-en-GB.xml
[2009/12/21 22:30:24 | 000,000,831 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\yahoo-en-GB.xml

O1 HOSTS File: ([2006/09/18 16:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Yahoo! Toolbar Helper) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (ShowBarObj Class) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\System32\ActiveToolBand.dll (HiTRUST)
O3 - HKLM\..\Toolbar: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\System32\eDStoolbar.dll (HiTRUST)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Acer Tour] File not found
O4 - HKLM..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (Acer Inc.)
O4 - HKLM..\Run: [ALaunch] File not found
O4 - HKLM..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe (Symantec Corporation)
O4 - HKLM..\Run: [AVG8_TRAY] C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe (HiTRUST)
O4 - HKLM..\Run: [eRecoveryService] File not found
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Acer\Acer Arcade\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe (Nokia)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SetPanel] File not found
O4 - HKLM..\Run: [Symantec PIF AlertEng] C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (Symantec Corporation)
O4 - HKLM..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe (Acer Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\.DEFAULT..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe (Time Information Services Ltd.)
O4 - HKU\LocalService_ON_C..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\NetworkService_ON_C..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableTaskMgr = 1
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - AppInit_DLLs: (avgrsstx.dll) - C:\Windows\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - AppInit_DLLs: (eNetHook.dll) - C:\Windows\System32\eNetHook.dll (acer)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: B:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: B:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 16:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2006/03/24 06:06:41 | 000,000,053 | R--- | M] () - X:\AUTORUN.INF -- [ CDFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O36 - AppCertDlls: AppSecDll - (C:\ProgramData\KDfipsQcxuWorYT.dll) - C:\ProgramData\KDfipsQcxuWorYT.dll ()
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3codecp - File not found
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)


SafeBootMin: AppMgmt - Service
SafeBootMin: Base - Driver Group
SafeBootMin: Boot Bus Extender - Driver Group
SafeBootMin: Boot file system - Driver Group
SafeBootMin: File system - Driver Group
SafeBootMin: Filter - Driver Group
SafeBootMin: HelpSvc - Service
SafeBootMin: NTDS - File not found
SafeBootMin: PCI Configuration - Driver Group
SafeBootMin: PNP Filter - Driver Group
SafeBootMin: Primary disk - Driver Group
SafeBootMin: sacsvr - Service
SafeBootMin: SCSI Class - Driver Group
SafeBootMin: System Bus Extender - Driver Group
SafeBootMin: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootMin: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootMin: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootMin: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootMin: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootMin: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootMin: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootMin: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootMin: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootMin: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootMin: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootMin: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootMin: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootMin: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootMin: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootMin: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootMin: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootMin: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

SafeBootNet: AppMgmt - Service
SafeBootNet: Base - Driver Group
SafeBootNet: Boot Bus Extender - Driver Group
SafeBootNet: Boot file system - Driver Group
SafeBootNet: File system - Driver Group
SafeBootNet: Filter - Driver Group
SafeBootNet: HelpSvc - Service
SafeBootNet: Messenger - Service
SafeBootNet: NDIS Wrapper - Driver Group
SafeBootNet: NetBIOSGroup - Driver Group
SafeBootNet: NetDDEGroup - Driver Group
SafeBootNet: Network - Driver Group
SafeBootNet: NetworkProvider - Driver Group
SafeBootNet: NTDS - File not found
SafeBootNet: PCI Configuration - Driver Group
SafeBootNet: PNP Filter - Driver Group
SafeBootNet: PNP_TDI - Driver Group
SafeBootNet: Primary disk - Driver Group
SafeBootNet: rdsessmgr - Service
SafeBootNet: sacsvr - Service
SafeBootNet: SCSI Class - Driver Group
SafeBootNet: Streams Drivers - Driver Group
SafeBootNet: System Bus Extender - Driver Group
SafeBootNet: TDI - Driver Group
SafeBootNet: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootNet: WudfPf - Driver
SafeBootNet: WudfUsbccidDriver - Driver
SafeBootNet: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootNet: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootNet: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootNet: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootNet: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootNet: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootNet: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootNet: {4D36E972-E325-11CE-BFC1-08002BE10318} - Net
SafeBootNet: {4D36E973-E325-11CE-BFC1-08002BE10318} - NetClient
SafeBootNet: {4D36E974-E325-11CE-BFC1-08002BE10318} - NetService
SafeBootNet: {4D36E975-E325-11CE-BFC1-08002BE10318} - NetTrans
SafeBootNet: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootNet: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootNet: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootNet: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootNet: {50DD5230-BA8A-11D1-BF5D-0000F805F530} - Smart card readers
SafeBootNet: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootNet: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootNet: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootNet: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootNet: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootNet: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

ActiveX: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} - Java (Sun)
ActiveX: {2179C5D3-EBFF-11CF-B6FD-00AA00B4E220} -
ActiveX: {22d6f312-b0f6-11d0-94ab-0080c74c7e95} - Microsoft Windows Media Player 11.0
ActiveX: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
ActiveX: {3af36230-a269-11d1-b5bf-0000f8051515} - Offline Browsing Pack
ActiveX: {3C3901C5-3455-3E0A-A214-0B093A5070A6} - .NET Framework
ActiveX: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "%ProgramFiles%\Windows Mail\WinMail.exe" OCInstallUserConfigOE
ActiveX: {44BBA848-CC51-11CF-AAFA-00AA00B6015C} -
ActiveX: {44BBA855-CC51-11CF-AAFA-00AA00B6015F} - DirectDrawEx
ActiveX: {45ea75a0-a269-11d1-b5bf-0000f8051515} - Internet Explorer Help
ActiveX: {4f645220-306d-11d2-995d-00c04f98bbc9} - Microsoft Windows Script 5.6
ActiveX: {5fd399c0-a70a-11d1-9948-00c04f98bbc9} - Internet Explorer Setup Tools
ActiveX: {630b1da0-b465-11d1-9948-00c04f98bbc9} - Browsing Enhancements
ActiveX: {6BF52A52-394A-11d3-B153-00C04F79FAA6} - Microsoft Windows Media Player
ActiveX: {6fab99d0-bab8-11d1-994a-00c04f98bbc9} - MSN Site Access
ActiveX: {7790769C-0471-11d2-AF11-00C04FA35D02} - Address Book 7
ActiveX: {7C028AF8-F614-47B3-82DA-BA94E41B1089} - .NET Framework
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4340} - regsvr32.exe /s /n /i:U shell32.dll
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4383} - C:\Windows\system32\ie4uinit.exe -BaseSettings
ActiveX: {89B4C1CD-B018-4511-B0A1-5476DBF70820} - C:\Windows\system32\Rundll32.exe C:\Windows\system32\mscories.dll,Install
ActiveX: {9381D8F2-0288-11D0-9501-00AA00B911A5} - Dynamic HTML Data Binding
ActiveX: {C9E9A340-D1F1-11D0-821E-444553540600} - Internet Explorer Core Fonts
ActiveX: {CDD7975E-60F8-41d5-8149-19E51D6F71D0} - Windows Movie Maker v2.1
ActiveX: {D27CDB6E-AE6D-11CF-96B8-444553540000} - Macromedia Shockwave Flash
ActiveX: {de5aed00-a4bf-11d1-9948-00c04f98bbc9} - HTML Help
ActiveX: {E92B03AB-B707-11d2-9CBD-0000F87A369E} - Active Directory Service Interface
ActiveX: >{22d6f312-b0f6-11d0-94ab-0080c74c7e95} - C:\Windows\system32\unregmp2.exe /ShowWMP
ActiveX: >{26923b43-4d38-484f-9b9e-de460746276c} - C:\Windows\system32\ie4uinit.exe -UserIconConfig
ActiveX: >{60B49E34-C7CC-11D0-8953-00A0C90347FF} - "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found
PhysicalDisk0 MBR saved to C:\Physical0MBR.bin

========== Files/Folders - Created Within 30 Days ==========

[2011/03/11 22:31:03 | 000,000,000 | ---D | C] -- C:\Windows\ServiceProfiles\LocalService\Documents\New Folder
[2011/03/11 20:30:36 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2011/03/11 19:34:40 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/03/11 15:00:23 | 000,000,000 | ---D | C] -- C:\Windows Safemode
[2011/03/11 14:52:59 | 000,000,000 | ---D | C] -- C:\Users
[2011/02/18 06:15:52 | 002,039,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\win32k.sys
[2011/02/10 07:34:07 | 001,469,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2011/02/10 07:34:07 | 000,602,112 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll
[2011/02/10 07:34:06 | 000,611,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mstime.dll
[2011/02/10 07:34:06 | 000,385,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\html.iec
[2011/02/10 07:34:05 | 000,387,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iedkcs32.dll
[2011/02/10 07:34:05 | 000,164,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2011/02/10 07:34:04 | 000,184,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iepeers.dll
[2011/02/10 07:34:04 | 000,133,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2011/02/10 07:34:04 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iesysprep.dll
[2011/02/10 07:34:03 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iesetup.dll
[2011/02/10 07:34:03 | 000,055,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iernonce.dll
[2011/02/10 07:34:03 | 000,055,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeedsbs.dll
[2011/02/10 07:34:02 | 000,173,568 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ie4uinit.exe
[2011/02/10 07:34:02 | 000,043,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\licmgr10.dll
[2011/02/10 07:34:02 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2011/02/10 07:34:02 | 000,013,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeedssync.exe
[2011/02/10 07:34:01 | 001,638,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2011/02/10 07:28:53 | 000,292,352 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\System32\atmfd.dll
[2011/02/10 07:28:52 | 000,034,304 | ---- | C] (Adobe Systems) -- C:\Windows\System32\atmlib.dll
[2007/12/12 10:53:15 | 000,016,384 | ---- | C] ( ) -- C:\Windows\System32\ClearEvent.exe
[2007/07/31 08:43:36 | 000,053,248 | ---- | C] ( ) -- C:\Windows\System32\Interop.Shell32.dll

========== Files - Modified Within 30 Days ==========

[2011/03/11 22:36:51 | 000,000,512 | ---- | M] () -- C:\Physical0MBR.bin
[2011/03/11 19:23:00 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2011/03/11 19:23:00 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2011/03/11 17:00:14 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/03/11 15:47:40 | 000,003,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/11 15:47:40 | 000,003,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/11 15:02:16 | 000,607,600 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/03/11 15:02:16 | 000,107,478 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/03/11 15:00:24 | 000,000,506 | ---- | M] () -- C:\Windows Safemode.lnk
[2011/03/11 13:32:18 | 000,000,878 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/11 11:31:05 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/20 16:23:21 | 000,314,840 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2011/03/11 22:36:51 | 000,000,512 | ---- | C] () -- C:\Physical0MBR.bin
[2011/03/11 19:23:00 | 000,000,000 | RHS- | C] () -- C:\MSDOS.SYS
[2011/03/11 19:23:00 | 000,000,000 | RHS- | C] () -- C:\IO.SYS
[2011/03/11 15:00:24 | 000,000,506 | ---- | C] () -- C:\Windows Safemode.lnk
[2009/09/24 09:47:55 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/09/24 09:47:54 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/09/24 09:46:55 | 000,226,280 | ---- | C] () -- C:\Windows\System32\drivers\volsnap.sys
[2009/08/03 09:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/08/03 09:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009/04/15 08:28:48 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2007/12/12 11:33:35 | 000,000,030 | ---- | C] () -- C:\Windows\SETPANEL.INI
[2007/12/12 11:33:27 | 000,000,092 | ---- | C] () -- C:\Windows\CLEANUP.INI
[2007/12/12 10:53:15 | 000,016,384 | ---- | C] () -- C:\Windows\System32\LauncheRyAgentUser.exe
[2007/07/31 10:01:29 | 000,001,024 | RH-- | C] () -- C:\Windows\System32\NTIBUN4.dll
[2007/07/31 08:50:23 | 000,065,536 | ---- | C] () -- C:\Windows\System32\NATTraversal.dll
[2007/07/31 08:44:29 | 000,076,584 | ---- | C] () -- C:\Windows\System32\drivers\int15.sys
[2007/07/31 08:44:29 | 000,015,656 | ---- | C] () -- C:\Windows\System32\drivers\int15_64.sys
[2007/07/31 08:43:32 | 000,331,776 | ---- | C] () -- C:\Windows\System32\ScrollBarLib.dll
[2007/07/31 07:07:10 | 000,910,720 | ---- | C] () -- C:\Windows\System32\igmedkrn.dll
[2007/07/31 07:07:10 | 000,249,856 | ---- | C] () -- C:\Windows\System32\igfxTMM.dll
[2007/07/31 07:07:10 | 000,204,800 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1280.dll
[2007/04/25 18:33:22 | 000,266,240 | ---- | C] () -- C:\Windows\System32\NotesExtmngr.dll
[2007/04/25 18:32:50 | 000,204,800 | ---- | C] () -- C:\Windows\System32\NotesActnMenu.dll
[2007/04/25 18:32:46 | 000,086,016 | ---- | C] () -- C:\Windows\System32\MSNSpook.dll
[2007/04/25 18:31:00 | 000,028,672 | ---- | C] () -- C:\Windows\System32\BatchCrypto.dll
[2007/04/25 18:30:52 | 000,073,728 | ---- | C] () -- C:\Windows\System32\APISlice.dll
[2007/04/25 18:30:44 | 000,063,488 | ---- | C] () -- C:\Windows\System32\ShowErrMsg.dll
[2007/03/29 17:00:40 | 000,203,264 | R--- | C] () -- C:\Windows\System32\CddbCdda.dll
[2006/12/25 17:44:48 | 000,022,016 | ---- | C] () -- C:\Windows\System32\MailFormat_U.dll
[2006/11/13 07:50:06 | 000,071,680 | ---- | C] () -- C:\Windows\System32\HTCA_SelfExtract.bin
[2006/11/02 07:53:49 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 07:44:53 | 000,314,840 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 05:33:01 | 000,607,600 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 05:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 05:33:01 | 000,107,478 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 05:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 05:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 03:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 03:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 02:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 02:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2001/12/26 18:12:30 | 000,065,536 | ---- | C] () -- C:\Windows\System32\multiplex_vcd.dll
[2001/09/04 01:46:38 | 000,110,592 | ---- | C] () -- C:\Windows\System32\Hmpg12.dll
[2001/07/30 18:33:56 | 000,118,784 | ---- | C] () -- C:\Windows\System32\HMPV2_ENC.dll
[2001/07/24 00:04:36 | 000,118,784 | ---- | C] () -- C:\Windows\System32\HMPV2_ENC_MMX.dll

========== LOP Check ==========

[2011/03/11 15:51:45 | 000,032,622 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2007/07/31 08:45:45 | 000,003,380 | ---- | M] () -- C:\-20070731.log
[2007/12/12 10:50:25 | 000,000,090 | ---- | M] () -- C:\Arcade.log
[2006/09/18 16:43:36 | 000,000,024 | ---- | M] () -- C:\autoexec.bat
[2009/04/11 01:36:36 | 000,333,257 | RHS- | M] () -- C:\bootmgr
[2007/07/31 07:08:41 | 000,008,192 | R-S- | M] () -- C:\BOOTSECT.BAK
[2006/09/18 16:43:37 | 000,000,010 | ---- | M] () -- C:\config.sys
[2011/03/11 19:34:07 | 000,036,704 | ---- | M] () -- C:\Extras.Txt
[2011/03/11 19:23:00 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2011/03/11 19:23:00 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2011/03/11 20:31:18 | 000,041,832 | ---- | M] () -- C:\OTL.Txt
[2011/03/11 16:57:30 | 1377,124,352 | -HS- | M] () -- C:\pagefile.sys
[2011/03/11 22:36:51 | 000,000,512 | ---- | M] () -- C:\Physical0MBR.bin
[2007/07/31 07:54:13 | 000,000,420 | ---- | M] () -- C:\RHDSetup.log
[2007/07/31 08:35:48 | 000,000,032 | ---- | M] () -- C:\setup.log
[2007/07/31 08:56:57 | 000,000,162 | ---- | M] () -- C:\SoftDMA.log
[2011/03/11 15:00:24 | 000,000,506 | ---- | M] () -- C:\Windows Safemode


< MD5 for: EXPLORER.EXE >
[2008/10/29 01:20:29 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=37440D09DEAE0B672A04DCCF7ABF06BE -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_4f83bb287ccdb7e3\explorer.exe
[2008/10/29 01:29:41 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=4F554999D7D5F05DAAEBBA7B5BA1089D -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_5177ca9879e978e8\explorer.exe
[2008/10/29 22:59:17 | 002,927,616 | ---- | M] (Microsoft Corporation) MD5=50BA5850147410CDE89C523AD3BC606E -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_51e4f8c7931bd1e1\explorer.exe
[2008/08/27 10:43:43 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=6D06CD98D954FE87FB2DB8108793B399 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16549_none_4fac29707cae347a\explorer.exe
[2008/08/27 10:43:43 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=BD06F0BF753BC704B653C3A50F89D362 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20668_none_501f261995dcf2cf\explorer.exe
[2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\explorer.exe
[2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_53a0201e76de3a0b\explorer.exe
[2008/10/27 21:15:02 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=E7156B0B74762D9DE0E66BDCDE06E5FB -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_5033cb5995cd990b\explorer.exe
[2006/11/02 04:45:07 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=FD8C53FB002217F6F888BCF6F5D7084D -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16386_none_4f7de5167cd15deb\explorer.exe
[2008/01/19 02:33:10 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=FFA764631CB70A30065C12EF8E174F9F -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_51b4a71279bc6ebf\explorer.exe

< MD5 for: SFC.DLL >
[2006/11/02 04:46:13 | 000,004,608 | ---- | M] (Microsoft Corporation) MD5=F4E1AA5D59C849A4AB47E895DC76B9C8 -- C:\Windows\System32\sfc.dll
[2006/11/02 04:46:13 | 000,004,608 | ---- | M] (Microsoft Corporation) MD5=F4E1AA5D59C849A4AB47E895DC76B9C8 -- C:\Windows\winsxs\x86_microsoft-windows-sfc_31bf3856ad364e35_6.0.6000.16386_none_a4ff01505f4694a4\sfc.dll
[2006/11/02 04:46:13 | 000,004,608 | ---- | M] (Microsoft Corporation) MD5=F4E1AA5D59C849A4AB47E895DC76B9C8 -- C:\Windows\winsxs\x86_microsoft-windows-sfc_31bf3856ad364e35_6.0.6001.18000_none_a735c34c5c31a578\sfc.dll

< MD5 for: USERINIT.EXE >
[2008/01/19 02:33:33 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\System32\userinit.exe
[2008/01/19 02:33:33 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.18000_none_dc28ba15d1aff80b\userinit.exe
[2006/11/02 04:45:50 | 000,024,576 | ---- | M] (Microsoft Corporation) MD5=22027835939F86C3E47AD8E3FBDE3D11 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6000.16386_none_d9f1f819d4c4e737\userinit.exe

< MD5 for: WININIT.EXE >
[2008/01/19 02:33:37 | 000,096,768 | ---- | M] (Microsoft Corporation) MD5=101BA3EA053480BB5D957EF37C06B5ED -- C:\Windows\System32\wininit.exe
[2008/01/19 02:33:37 | 000,096,768 | ---- | M] (Microsoft Corporation) MD5=101BA3EA053480BB5D957EF37C06B5ED -- C:\Windows\winsxs\x86_microsoft-windows-wininit_31bf3856ad364e35_6.0.6001.18000_none_30f2b8cf0450a6a2\wininit.exe
[2006/11/02 04:45:57 | 000,095,744 | ---- | M] (Microsoft Corporation) MD5=D4385B03E8CCCEE6F0EE249F827C1F3E -- C:\Windows\winsxs\x86_microsoft-windows-wininit_31bf3856ad364e35_6.0.6000.16386_none_2ebbf6d3076595ce\wininit.exe

< MD5 for: WINLOGON.EXE >
[2009/04/11 01:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\System32\winlogon.exe
[2009/04/11 01:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_71ae7a22d2134741\winlogon.exe
[2006/11/02 04:45:57 | 000,308,224 | ---- | M] (Microsoft Corporation) MD5=9F75392B9128A91ABAFB044EA350BAAD -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6000.16386_none_6d8c3f1ad8066b21\winlogon.exe
[2008/01/19 02:33:37 | 000,314,880 | ---- | M] (Microsoft Corporation) MD5=C2610B6BDBEFC053BBDAB4F1B965CB24 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.18000_none_6fc30116d4f17bf5\winlogon.exe

< %systemroot%\*. /mp /s >

< %SYSTEMDRIVE%\*.exe >



========== Hard Links - Junction Points - Mount Points - Symbolic Links ==========
[C:\Windows\Users\All Users] -> -> Unknown point type
< End of report >

Attached Files

  • Attached File  OTL.txt   69.98KB   67 downloads

  • 0

#6
Essexboy
Posted 12 March 2011 - 04:30 AM

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OK lets start - on completion of the OTL fix reboot to normal mode to run the other two scans

Start OTLPE as you did previously from CD
Copy the attached Fix.txt to a USB

  • Insert your USB drive with fix.txt on it
  • Start OTLPE
  • Drag and drop fix.txt into the Custom scans and fixes box
  • If you cannot drag and drop for some reason. Then press the Run Fix button and a dialogue box will pop up asking for the location - select the file on your USB drive
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done to normal mode if possible
  • Then post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )

THEN

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

FINALLY

Posted Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
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#7
dooferoaks
Posted 12 March 2011 - 08:42 AM

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I think his computer has more than just a virus problem. At the log in page it comes up with "The User Profile Service failed the logon, User Profile cannot be loaded". I think he has had a go at trying to fix his computer before hes given it to me.

So I have run the fix in OTL, attempted to login normal mode but can't get past that screen. (I imagine trying to sort this remotely is like pulling teeth), Its frustrating enough for me, ?twice as bad for you!!!!
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#8
Essexboy
Posted 12 March 2011 - 08:57 AM

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Can you achieve safe mode on this system ?

If so try Last Known Good option

If that fails then try safe mode as Admin and then try to create a new user profile
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#9
dooferoaks
Posted 12 March 2011 - 09:01 AM

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Can get Safe mode, tried last known thing which gives me same failed logon, there is no option to run in safe mode as admin on his computer.
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#10
Essexboy
Posted 12 March 2011 - 09:05 AM

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Can you access safe mode at all or are you blocked there as well ?
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#11
dooferoaks
Posted 12 March 2011 - 09:12 AM

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Yes Safe mode is accessible on the problem laptop, tried the LAST KNOWN GOOD option, ends up at the user login screen which tells me its failed. His laptop does not have an option to access safe mode as administrator (sorry if I am missing something obvious, which is highly possible)
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#12
Essexboy
Posted 12 March 2011 - 10:10 AM

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In safe mode do you have the option to create a new user ?


Once in safe mode go to All Programs > Accessories
Right click the command prompt and select run as administrator

In the elevated command prompt, type the command in bold below and press Enter.

net user administrator /active:yes

You will get the message, The command completed successfully. If not, repeat the step.

Then close the command window
Select Log Off
This should then bring you to the admin logon screen
Log in

Then create a new account
Once done reboot the system to this account and we will work from there
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#13
dooferoaks
Posted 12 March 2011 - 10:18 AM

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Essexboy, thanks for all your efforts, he has had enough of it, hes going to take it in for repair. I personally think its a bit silly but he is fed up with me having his laptop (the impatience of youth. I think we were finally getting somewhere but there you go. I will donate a couple of quid for your patience and your help.

Cheers.
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#14
Essexboy
Posted 12 March 2011 - 10:35 AM

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the impatience of youth

Ahh been there, done that, got the book and read the T shirt :D

No problem at all - although I hope he has backed up his data as repair shops usually just wipe and re-install

But at least you may have learnt a few tricks :D
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