Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Vista Won't Boot, Missing smss.exe file, Please Help :(

  • Please log in to reply




  • Member
  • PipPip
  • 12 posts
I'm not sure if this is malware related or not, I assume it is.

Computer wont boot, it gets to the screen with the windows loading bar at the bottom, after 3 or 4 of the bar loading the system is sent to a blue screen.
Posted Image

Computer reboots and repeats. Same thing when trying to boot into safe mode.

When I boot to windows vista CD, and go to repair. It fails and when I look at the "Startup Repair Diagnosis and repair details" everything shows as successful and then this:

Root cause found:
Bugcheck 6f. Parameters= 0xc0000020, 0x0, 0x0, 0x0.
Boot critical file c:\windows\system32\smss.exe is missing.

Repair action: File repair
Result: Failed. Error code = 0x4005
Time taken = 1888 ms

Repair action: System Restore
Result: Failed. Error code = 0x2
Time taken = 109684 ms

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x4005
Time taken = 1810 ms

Where do I go from here? Please help :D. Thanks everyone!
  • 0




    Member 1K

  • Member
  • PipPipPipPip
  • 1,293 posts
Welcome to Geeks2Go!
Please post on the malware removal forum since we aren't allowed to help with suspected malware infections here.
Malware & Spyware removal forum is here: http://www.geekstogo...alware-removal/

Please read the Malware and Spyware Cleaning Guide at the top of that page before posting.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP