Hi.

OK physically check the connections as in the cables are fully sited and if no change try a different eithernet cable also.
Next:Download AVPTool from
here and transfer to the desktop of your machine.
Run the programme you have just downloaded/transferred to your desktop (it will be randomly named )
First we will run a virus scan On the first tab select all elements down to
Computer and then select start scan
Once it has finished select report and post that.
Do not close AVPTool or it will self uninstall, if it does uninstall - then just rerun the setup file on your desktop Now an analysis scan Select the
Manual Disinfection tab
Press the
Gather System Information button
Once done Open the
last report saved folder then attach the zip file to your next post zip
The file is located at C:\Users\
your name\Desktop\Virus Removal Tool\setup_9.0.0.722_05.01.2011_20-34\LOG\avptool_sysinfo.zip