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vista home security


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#1
skyblue.76

skyblue.76

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hi can any1 help vista home security keep asking me to purchase the new vista home security but its stopping me from accessing the internet saying theres viruses and severe system damage. what should i do?
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#2
Essexboy

Essexboy

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Do you have a USB drive that you can use ?

If so download the following programmes to it - copy them to the infected system and then run in the order given

Download RogueKiller to your desktop

  • Quit all running programs
  • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  • When prompted, type 1 and validate
  • The RKreport.txt shall be generated next to the executable.
  • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
Please post the contents of the RKreport.txt in your next Reply.

THEN

Download OTS to your Desktop and double-click on it to run it
  • Make sure you close all other programs and don't use the PC while the scan runs.
  • Select All Users
  • Under additional scans select the following
    Reg - Disabled MS Config Items
    Reg - Drivers32
    Reg - NetSvcs
    Reg - SafeBoot Minimal
    Reg - Shell Spawning
    Evnt - EventViewer Logs (Last 10 Errors)
    File - Lop Check
  • Now click the Run Scan button on the toolbar. Make sure not to use the PC while the program is running or it will freeze.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Please attach the log in your next post.

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#3
Essexboy

Essexboy

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  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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