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Many system errors after recent update. Screen is black

Started by rickdeez , May 12 2011 06:46 AM

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#31
rickdeez

Posted 17 May 2011 - 08:08 AM

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And we tried a system restore several times, it kept telling us that it was not successful

#32
rshaffer61

Posted 17 May 2011 - 08:52 AM

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34,114 posts

You can't without the disk.
Can you reply to my question please

#33
rickdeez

Posted 17 May 2011 - 09:03 AM

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P2P? we havent downloaded anything that you are asking about. We have been using the computer as it was since we bought it 2 months ago.

#34
rickdeez

Posted 21 May 2011 - 05:05 PM

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40 posts

Have u found anything out yet?

#35
rshaffer61

Posted 21 May 2011 - 06:42 PM

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34,114 posts

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here