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Freezing--Windows 7


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#16
EHufford

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I did see alot of warning and error symbols in ref to Internet explorer while I was trying to find the right place though.
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#17
rshaffer61

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Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image
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#18
EHufford

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Hope this worked.

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  • speedfan file.jpg

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#19
rshaffer61

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OK Temp 3 is pretty high so we need to check it with another program.

Motherboard Info:

Download SIW from HERE and get the Standalone English version
It will install itself and when finished

Then Click on SIW Icon to run program
On the left side click on the Motherboard directory and then on the right, copy and paste the information in your next reply
On the left side click on the Sensors directory and then on the right, copy and paste the information in your next reply

http://www.gtopala.c...w-download.html
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#20
EHufford

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Property Value
Manufacturer Dell Inc.
Model 0F896N
Version A02
Serial Number ..CN7360498V0003.

North Bridge AMD 780G Revision 00
South Bridge AMD SB700 Revision 00

CPU AMD Athlon™ II X2 240 Processor
Cpu Socket Socket AM3 (938)

System Slots 4 PCI

Memory Summary
Maximum Capacity 8192 MBytes
Maximum Memory Module Size 2048 MBytes
Memory Slots 4
Error Correction None

Warning! Accuracy of DMI data cannot be guaranteed
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#21
EHufford

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Had to save this one as an attatchment. It wouldn't copy and paste.

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  • Siw file.jpg

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#22
rshaffer61

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I'm not sure what that temp is but it''s very high.
Is this a desktop or laptop?
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#23
EHufford

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It is a desktop...I tried cleaning off the back again, it is not in an enclosed space. A couple of the other temps went down some, but the one that is 102 stayed the same. : (
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#24
rshaffer61

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Can you open the side of it and make sure we're not dealing with dust and slow turning fans please :)
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#25
EHufford

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Not sure how to do that...I will not be online for a few hours, I will see what I can figure out after my children's bedtime. Thanks again!
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#26
rshaffer61

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Looking at the front of the system then normally the left side panel will come off by unscrewing a couple of screws from the back of the case.
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#27
EHufford

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Then what will I be looking for after I get that done?
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#28
EHufford

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Okay, finally got around to doing that, and did not seen anything obvious. Not a whole lot of dust, and the fans I could see seemed to be turning fine.
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#29
rshaffer61

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Please do another speedfan screenshot now that the system is completely cleaned out.
Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image
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#30
EHufford

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Unfortunately, not better.

Attached Thumbnails

  • speedfan file 2.jpg

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