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Property Loss when transferring video files

Started by bushygoose , Jun 21 2011 06:03 AM

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#1
bushygoose

Posted 21 June 2011 - 06:03 AM

Member

Member
21 posts

I am trying to get my video files off my laptop which is a Vista operating system. When I go to transfer, copy, or burn them I get an error message stating the following:

Property Loss
File has properties that cannot be copied to the new location

Any ideas on how to correct this error. My computer was hit with a virus that has caused me to get my files off it and restore back to the original settings. Any help will be greatly appreciated.

#2
Digerati

Posted 21 June 2011 - 06:34 AM

Grumpy Ol' MSgt (Ret.)

Retired Staff
3,999 posts

My computer was hit with a virus...

Then I would urge you to have one of our malware removal experts have a look. Please follow the instructions in our Malware and Spyware Cleaning Guide.