[fowler09]

The BSOD keeps coming up

The final straw came last night so i restored the laptop to original settings

this has not got rid of the problem so what can it be ??

ive attached the mini dump file if anyone can help as ive ran out of ideas

Attached Files

•  062811-44990-01.zip   21.91KB   162 downloads

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

[rshaffer61]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

[fowler09]

==================================================
Dump File : 062811-44990-01.dmp
Crash Time : 28/06/2011 17:27:06
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`400061e0
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`54172860
Parameter 4 : fffff880`00c3c008
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+19008
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062811-44990-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 283,168
==================================================

==================================================
Dump File : 062511-57096-01.dmp
Crash Time : 25/06/2011 22:04:27
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`4001b390
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`10532be0
Parameter 4 : fffff880`03672000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16792 (win7_gdr.110408-1633)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062511-57096-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 283,112
==================================================

Edited by fowler09, 28 June 2011 - 12:42 PM.

[rshaffer61]

Are you running wireless internet?
ndisuio.sys this is part of the driver for that but we can try to disable it to see if it will stop the issue. It helps some wireless cards work better but is not needed if your card will run without it.

[fowler09]

Yes as its a laptop using wireless internet

we only use the laptop for the internet so if we disconnect it the laptop sort of becomes useless

is there away round this ??

By the way really appreciate the help

[rshaffer61]

Like I said the driver may not be needed.
Lets take a look at the msconfig startup and see what happens.
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

[fowler09]

There are 2 in start up that i dont what they are

catalyst control center
launch manager

shall i keep these 2 above checked or unchecked

[rshaffer61]

catalyst control center

This is part of your video card software

launch manager

This I imagine is part of the preloaded software that came with your system OS

[fowler09]

So can i uncheck them ??

Ive unchecked evrything else apart from the mouse

and im still getting the BSOD

[rshaffer61]

Yep uncheck them and then start rebooting, checking one thing at a time and rebooting. See if it works and then repeat the process.

[rshaffer61]

Are you still having problems with your issue?
It has been 15 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.

[rshaffer61]

Are you still having problems with your issue?
It has been 32 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.