[Shepparrd]

Firstly! Hi I'm new to the forum! Secondly! I have an HP with Windows 7 Ultimate, 640GB HD, and 3GB RAM. Anyways! I got my hands on a computer my grandfather was having trouble with, after a brother-in-law did his geekworthy work to it, I was able to get my hands on it for free. After beginning to install my necessary programs I began my regular virus/adware/spyware/registry cleaning routine and for some reason Ad-Aware won't go any further than 481 files, while still under the Processes section, my Windows Defender won't go further than 3 files (freezing on wmplayer.exe), my Windows Media Player will freeze completely at startup (You see the program's window but you cannot click anything, I have to end the process to make it go away). My Uniblue Powersuite starts up with the splash screen and does nothing more but stay with the splash. On top of that my computer will not shutdown. It goes to the "Shutting Down" part and then just chills there for a while and won't shut down. I can leave it for an hour and come back with it still saying it's shutting down. I've scanned for viruses with several other programs and come up with nothing. I've asked around some and come to no conclusions. Can anyone here help me...?

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Not sure which computer you are having problems with but it sounds like it's not the Win 7 Ultimate one.

What is the make and model number of the computer?
What OS is it running?
Do you have the installation CD or does it have a built-in recovery partition on the hard drive? If yes to either of these then I would start from scratch and restore it to factory state.

[Ztruker]

Not sure which computer you are having problems with but it sounds like it's not the Win 7 Ultimate one.

What is the make and model number of the computer?
What OS is it running?
Do you have the installation CD or does it have a built-in recovery partition on the hard drive? If yes to either of these then I would start from scratch and restore it to factory state.