[c0nka]

Hello all,

I keep getting a blue screen with BAD_POOL_CALLER but it doesn't happen all the time only when i go on specific software or specific websites such as ebay. I have attached the minidump folder for you to take a look

Thanks alot.

Attached Files

•  Minidump.zip   444.96KB   96 downloads

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cant anyone help ?

[c0nka]

cant anyone help ?

[rshaffer61]

Hello c0nka.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
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Sorry for the wait but we are busy.
First a explanation of your error and bugcheck.

0x000000C2: BAD_POOL_CALLER
(Click to consult the online Win XP Resource Kit article.)
A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

Next did you install any software just prior to this issue starting or update a driver?

[c0nka]

sorry i understand, and i havn't installed or updated any drivers on my device manager there is no queston marks, i think windows 7 as installed them all.
oh i forgot to mention its a fresh windows 7 i formated it before because it was getting the same problem which i thought it would fix the problem but it didnt.
thanks

Edited by c0nka, 15 July 2011 - 08:55 PM.

[rshaffer61]

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[c0nka]

ive tried with one ram and still as the BSOD, and i cant run the memtest because my computer is a netbook and as no CD drive.

thanks.

[rshaffer61]

Did you switch the memory and it bsod's with both?