[barefootgirl002]

Help! Norton message stated that I needed to restart my computer. I did and now all I get is a blue screen with the following message.

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen apeaprs again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x0000007B (0xBA4C7524, 0xc0000034, 0x00000000, 0x00000000)

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Hi,

Lets give it a try.

We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow.

Download GETxPUD.exe to the desktop of your clean computer

• Run GETxPUD.exe
• A new folder will appear on the desktop.
• Open the GETxPUD folder and click on the get&burn.bat
• The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
• Click on Start and follow the prompts to burn the image to a CD.
• Next download driver.sh to your USB drive
• Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
• Remove the USB & CD and insert them in the sick computer
• Boot the Sick computer with the CD you just burned
• The computer must be set to boot from the CD
• In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.
• Follow the prompts
• A Welcome to xPUD screen will appear
• Press File
• Expand mnt
• sda1,2...usually corresponds to your HDD
• sdb1 is likely your USB
• Click on the folder that represents your USB drive (sdb1 ?)
• Confirm that you see driver.sh that you downloaded there
• Press Tool at the top
• Choose Open Terminal
• Type bash driver.sh
• Press Enter
• After it has finished a report will be located on your USB drive named report.txt
• Then type bash driver.sh -af
• Press Enter
• You will be prompted to input a filename.
• Type the following:
  
  

  Winlogon.exe

• Press Enter
• If successful, the script will search for this file.
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  volsnap.sys

• Press Enter
• If successful, the script will search for this file.
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  explorer.exe

• Press Enter
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  Userinit.exe

• Press Enter
• After the search is completed type Exit and press Enter.
• After it has finished a report will be located in the USB drive as filefind.txt
• While still in the Open Terminal, type bash query.sh
• Press Enter
• After it has finished a report will be located in the USB drive as RegReport.txt
• Then type dd if=/dev/sda of=mbr.bin bs=512 count=1
  
  
  

  Leave a space among the following Statements:
  
  dd is the executable application used to create the backup
  if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
  of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
  bs=512 is the number of bytes in the backup
  count=1 says to backup just 1 sector
  
  
  It is extremely important that the if and of statements are correctly entered.

• Press Enter
• After it has finished a report will be located in the USB drive as mbr.bin
• Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

[JSntgRvr]

Hi,

Lets give it a try.

We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow.

Download GETxPUD.exe to the desktop of your clean computer

• Run GETxPUD.exe
• A new folder will appear on the desktop.
• Open the GETxPUD folder and click on the get&burn.bat
• The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
• Click on Start and follow the prompts to burn the image to a CD.
• Next download driver.sh to your USB drive
• Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
• Remove the USB & CD and insert them in the sick computer
• Boot the Sick computer with the CD you just burned
• The computer must be set to boot from the CD
• In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.
• Follow the prompts
• A Welcome to xPUD screen will appear
• Press File
• Expand mnt
• sda1,2...usually corresponds to your HDD
• sdb1 is likely your USB
• Click on the folder that represents your USB drive (sdb1 ?)
• Confirm that you see driver.sh that you downloaded there
• Press Tool at the top
• Choose Open Terminal
• Type bash driver.sh
• Press Enter
• After it has finished a report will be located on your USB drive named report.txt
• Then type bash driver.sh -af
• Press Enter
• You will be prompted to input a filename.
• Type the following:
  
  

  Winlogon.exe

• Press Enter
• If successful, the script will search for this file.
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  volsnap.sys

• Press Enter
• If successful, the script will search for this file.
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  explorer.exe

• Press Enter
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  Userinit.exe

• Press Enter
• After the search is completed type Exit and press Enter.
• After it has finished a report will be located in the USB drive as filefind.txt
• While still in the Open Terminal, type bash query.sh
• Press Enter
• After it has finished a report will be located in the USB drive as RegReport.txt
• Then type dd if=/dev/sda of=mbr.bin bs=512 count=1
  
  
  

  Leave a space among the following Statements:
  
  dd is the executable application used to create the backup
  if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
  of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
  bs=512 is the number of bytes in the backup
  count=1 says to backup just 1 sector
  
  
  It is extremely important that the if and of statements are correctly entered.

• Press Enter
• After it has finished a report will be located in the USB drive as mbr.bin
• Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

[barefootgirl002]

Thanks for the quick reply. I don't have the capability to burn a CD. The only other computer I have is a netbook. Is there any other way?

[JSntgRvr]

If the sick computer can boot from a USB drive, then follow these steps:

You will need a USB drive.

Download http://unetbootin.so...dows-latest.exe & http://noahdfear.net.../xpud-0.9.2.iso to the desktop of your clean computer

• Insert your USB drive
• Press Start > My Computer > right click your USB drive > choose Format > Quick format
• Double click the unetbootin-xpud-windows-387.exe that you just downloaded
• Press Run then OK
• Select the DiskImage option then click the browse button located on the right side of the textbox field.
• Browse to and select the xpud-0.9.2.iso file you downloaded
• Verify the correct drive letter is selected for your USB device then click OK
• It will install a little bootable OS on your USB device
• Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
• After it has completed do not choose to reboot the clean computer simply close the installer
• Next download http://noahdfear.net...loads/driver.sh to your USB
• Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
• Remove the USB and insert it in the sick computer
• Boot the Sick computer
• The computer must be set to boot from the USB drive
• In some computers you need to tap F12 and choose to boot from the USB, in others is the Esc key. Please consult your computer's documentation.
• Follow the prompts
• A Welcome to xPUD screen will appear
• Press File
• Expand mnt
• sda1,2...usually corresponds to your HDD
• sdb1 is likely your USB
• Click on the folder that represents your USB drive (sdb1 ?)
• Confirm that you see driver.sh that you downloaded there
• Press Tool at the top
• Choose Open Terminal
• Type bash driver.sh
• Press Enter
• After it has finished a report will be located on your USB drive named report.txt
• Then type bash driver.sh -af
• Press Enter
• You will be prompted to input a filename.
• Type the following:
  
  

  Winlogon.exe

• Press Enter
• If successful, the script will search for this file.
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  volsnap.sys

• Press Enter
• If successful, the script will search for this file.
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  explorer.exe

• Press Enter
• After it has completed the search enter the next file to be searched
• Type the following:
  
  

  Userinit.exe

• Press Enter
• After the search is completed type Exit and press Enter.
• After it has finished a report will be located in the USB drive as filefind.txt
• While still in the Open Terminal, type bash query.sh
• Press Enter
• After it has finished a report will be located in the USB drive as RegReport.txt
• Then type dd if=/dev/sda of=mbr.bin bs=512 count=1
  
  
  

  Leave a space among the following Statements:
  
  dd is the executable application used to create the backup
  if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
  of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
  bs=512 is the number of bytes in the backup
  count=1 says to backup just 1 sector
  
  
  It is extremely important that the if and of statements are correctly entered.

• Press Enter
• After it has finished a report will be located in the USB drive as mbr.bin
• Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

Please note - all text entries are case sensitive

[JSntgRvr]

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