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RunDLL error upon startup


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#1
Nikole

Nikole

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Rundll Error.jpg

I am getting this RunDLL error upon startup every time: "Error loading Winkvh32.rom The specified module could not be found". Can anyone give me some instructions on how to make it stop? I did read up that it is possible my antivirus program (Charter Security Suite) may have deleted some sort of spyware and left this file with nothing attached to it? I can find my way around computers just fine, but I don't know anything about the system gibberish. lol. I have Windows Vista (if that helps).

Thanks in advance!
Nikole
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#2
phillpower2

phillpower2

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Hi Nikole :)
I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will assist you.
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