[MAK46]

I run Avira every day. Sometimes it does not run 100%. When completed it always says "No virus detected". On Sept. 9, 2011, I ran Avira and it saidTR/Crypt.XPACK.Gen5.

When I clicked on it, it again named TR/Crypt.XPACK.Gen5 and siad the
Type was TROJAN and the Date was5/15/11. It also showed the same wording with different dates and Gen.4, Gen.3, Gen.2 and Gen.1

I then ran a anti-Malware program. The scan did not complete. It stated "A virus or unwanted program was found
System volume info\...\ A0297168.dil is the TR/Crypt.XPACK.Gen5

Any help would be appreciated.

HERE IS THE OTL AND OTL EXTRAS REPORT

OTL logfile created on: 9/11/2011 3:41:32 PM - Run 1
OTL by OldTimer - Version 3.2.27.0 Folder = C:\Documents and Settings\mary\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

254.00 Mb Total Physical Memory | 65.45 Mb Available Physical Memory | 25.77% Memory free
625.11 Mb Paging File | 173.09 Mb Available in Paging File | 27.69% Paging File free
Paging file location(s): C:\pagefile.sys 384 768 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 20.61 Gb Free Space | 55.41% Space Free | Partition Type: NTFS

Computer Name: DHS0MY41 | User Name: mary | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/09/11 15:35:28 | 000,581,120 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\mary\Desktop\OTL.exe
PRC - [2009/08/05 13:12:52 | 000,185,089 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe
PRC - [2009/06/10 02:39:33 | 000,108,289 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\sched.exe
PRC - [2009/03/02 13:08:47 | 000,209,153 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
PRC - [2008/06/24 13:34:50 | 000,041,824 | ---- | M] (AOL LLC) -- C:\Program Files\Common Files\AOL\1103804761\EE\aolsoftware.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/01/04 16:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 16:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/10/23 07:50:35 | 000,046,640 | R--- | M] (AOL LLC) -- C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
PRC - [2005/07/12 07:17:50 | 000,054,872 | ---- | M] (America Online, Inc.) -- C:\Program Files\America Online 9.0a\shellmon.exe
PRC - [2004/11/19 12:54:58 | 000,037,464 | ---- | M] (America Online, Inc.) -- C:\Program Files\America Online 9.0a\waol.exe
PRC - [2004/10/15 15:54:14 | 000,100,016 | ---- | M] (America Online, Inc) -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
PRC - [2004/10/15 15:54:12 | 000,046,768 | ---- | M] (America Online Inc) -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
PRC - [2003/08/27 10:27:44 | 000,065,536 | ---- | M] (America Online, Inc.) -- C:\WINDOWS\wanmpsvc.exe


========== Modules (No Company Name) ==========

MOD - [2009/01/28 16:03:49 | 000,326,401 | ---- | M] () -- C:\Program Files\Avira\AntiVir Desktop\sqlite3.dll
MOD - [2004/11/19 12:54:59 | 000,081,920 | ---- | M] () -- C:\Program Files\America Online 9.0a\xmltok.dll
MOD - [2004/11/19 12:54:59 | 000,053,248 | ---- | M] () -- C:\Program Files\America Online 9.0a\xmlparse.dll
MOD - [2004/11/19 12:54:59 | 000,045,056 | ---- | M] () -- C:\Program Files\America Online 9.0a\zlib.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - File not found [Disabled | Stopped] -- -- (AppMgmt)
SRV - [2009/08/05 13:12:52 | 000,185,089 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe -- (AntiVirService)
SRV - [2009/06/10 02:39:33 | 000,108,289 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\sched.exe -- (AntiVirSchedulerService)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 16:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/10/23 07:50:35 | 000,046,640 | R--- | M] (AOL LLC) [Auto | Running] -- C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe -- (AOL ACS)
SRV - [2004/10/15 15:54:14 | 000,100,016 | ---- | M] (America Online, Inc) [Auto | Running] -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe -- (AOL TopSpeedMonitor)
SRV - [2003/08/27 10:27:44 | 000,065,536 | ---- | M] (America Online, Inc.) [Auto | Running] -- C:\WINDOWS\wanmpsvc.exe -- (WANMiniportService) WAN Miniport (ATW)


========== Driver Services (SafeList) ==========

DRV - [2009/12/07 23:51:49 | 000,056,816 | ---- | M] (Avira GmbH) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgntflt.sys -- (avgntflt)
DRV - [2009/06/10 02:39:33 | 000,028,520 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssmdrv.sys -- (ssmdrv)
DRV - [2009/03/30 10:33:07 | 000,096,104 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avipbb.sys -- (avipbb)
DRV - [2009/02/19 14:13:54 | 000,021,248 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMP50.sys -- (MREMP50)
DRV - [2009/02/19 14:13:38 | 000,020,096 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MRESP50.sys -- (MRESP50)
DRV - [2009/02/13 12:35:05 | 000,011,608 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\Program Files\Avira\AntiVir Desktop\avgio.sys -- (avgio)
DRV - [2007/04/13 12:30:39 | 000,025,136 | ---- | M] (America Online) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\atwpkt2.sys -- (ATWPKT2)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Stopped] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2004/08/04 00:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 00:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 00:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 00:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 00:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 00:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 00:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 00:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 00:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 00:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2004/08/04 00:29:26 | 000,701,440 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ati2mtag.sys -- (ati2mtag)
DRV - [2004/05/27 23:59:34 | 000,008,552 | ---- | M] (Windows ® 2000 DDK provider) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\asctrm.sys -- (ASCTRM)
DRV - [2004/03/05 22:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/05 22:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/05 22:13:52 | 000,060,949 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/05 22:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/05/23 12:58:30 | 000,043,136 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\bcm4sbxp.sys -- (bcm4sbxp)
DRV - [2003/01/10 16:13:04 | 000,033,588 | R--- | M] (America Online, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2002/11/08 13:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 12:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\..\URLSearchHook: {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.screenname.aol.com/
IE - HKCU\..\URLSearchHook: {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/04/07 06:29:53 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/04/07 06:29:53 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2002/08/29 05:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AOL Toolbar Loader) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - File not found
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - File not found
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [avgnt] C:\Program Files\Avira\AntiVir Desktop\avgnt.exe (Avira GmbH)
O4 - HKLM..\Run: [HostManager] C:\Program Files\Common Files\AOL\1103804761\EE\aolsoftware.exe (AOL LLC)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [Pure Networks Port Magic] C:\Program Files\Pure Networks\Port Magic\PortAOL.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [StorageGuard] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKCU..\Run: [AOL Fast Start] C:\Program Files\America Online 9.0a\AOL.EXE (America Online, Inc.)
O4 - HKCU..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKCU..\Run: [Sonic RecordNow!] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - File not found
O9 - Extra Button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - File not found
O9 - Extra 'Tools' menuitem : AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - File not found
O9 - Extra Button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe (America Online, Inc.)
O15 - HKCU\..Trusted Domains: ([]msn in My Computer)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} https://install.char...in/ssctlsma.dll (SmartAccess Ctl Class)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft....k/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} http://webiq001.webi...Q/bin/WebIQ.cab (WebIQ Technology Client)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.4.2)
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} http://web1.shutterf...ds/Uploader.cab (Shutterfly Picture Upload Plugin)
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.4.2)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macr...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{340DFE9F-C782-4782-8EA4-28E028F6BD8F}: DhcpNameServer = 192.168.1.254
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\SYSTEM32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\mary\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\mary\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2002/09/03 08:59:58 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{3a2be65f-a646-11df-95ed-00038a000015}\Shell - "" = AutoRun
O33 - MountPoints2\{3a2be65f-a646-11df-95ed-00038a000015}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{3a2be65f-a646-11df-95ed-00038a000015}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -a
O33 - MountPoints2\{90f86868-7f83-11dd-9510-00038a000015}\Shell - "" = AutoRun
O33 - MountPoints2\{90f86868-7f83-11dd-9510-00038a000015}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{90f86868-7f83-11dd-9510-00038a000015}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/09/11 15:35:27 | 000,581,120 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\mary\Desktop\OTL.exe
[2011/09/09 23:05:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\Yahoo!
[2011/09/09 23:05:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\HPAppData
[2011/08/18 23:12:52 | 000,000,000 | ---D | C] -- C:\Documents and Settings\mary\My Documents\IMG_4906

========== Files - Modified Within 30 Days ==========

[2011/09/11 15:35:28 | 000,581,120 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\mary\Desktop\OTL.exe
[2011/09/11 15:23:16 | 000,051,896 | ---- | M] () -- C:\VETlog.dmp
[2011/09/11 06:50:36 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2011/09/11 06:50:34 | 266,407,936 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/24 12:18:39 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/08/21 23:26:46 | 000,001,170 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2011/08/18 23:12:49 | 005,602,557 | ---- | M] () -- C:\Documents and Settings\mary\My Documents\IMG_4906.zip

========== Files Created - No Company Name ==========

[2011/08/18 23:12:20 | 005,602,557 | ---- | C] () -- C:\Documents and Settings\mary\My Documents\IMG_4906.zip
[2010/04/07 06:28:53 | 000,023,109 | ---- | C] () -- C:\WINDOWS\hpqins15.dat
[2010/02/25 17:11:06 | 000,077,373 | ---- | C] () -- C:\WINDOWS\hpqins05.dat
[2009/07/29 11:36:36 | 000,187,006 | ---- | C] () -- C:\WINDOWS\hpwins23.dat
[2009/07/29 11:36:35 | 000,001,847 | ---- | C] () -- C:\WINDOWS\hpwmdl23.dat
[2008/10/08 08:15:44 | 000,000,227 | ---- | C] () -- C:\WINDOWS\HP_CounterReport_Update_HPSU.ini
[2008/10/08 08:01:48 | 000,000,221 | ---- | C] () -- C:\WINDOWS\HP_RedboxHprblog_HPSU.ini
[2007/02/13 15:37:37 | 000,078,781 | ---- | C] () -- C:\WINDOWS\hpfins05.dat.temp
[2007/02/13 15:37:36 | 000,001,350 | ---- | C] () -- C:\WINDOWS\hpfmdl05.dat.temp
[2006/09/10 17:51:40 | 000,078,781 | ---- | C] () -- C:\WINDOWS\hpfins05.dat
[2006/09/10 17:51:40 | 000,001,350 | ---- | C] () -- C:\WINDOWS\hpfmdl05.dat
[2004/12/07 00:26:13 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/11/19 09:45:20 | 000,000,098 | ---- | C] () -- C:\WINDOWS\upst.ini
[2004/11/19 09:45:20 | 000,000,030 | ---- | C] () -- C:\WINDOWS\atid.ini
[2004/10/06 18:30:52 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\mary\Local Settings\Application Data\fusioncache.dat
[2004/09/06 05:55:37 | 000,010,240 | ---- | C] () -- C:\Documents and Settings\mary\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2004/08/19 19:07:56 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\mary\Application Data\dm.ini
[2004/07/27 00:15:35 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/07/25 20:20:17 | 000,000,543 | ---- | C] () -- C:\WINDOWS\hegames.ini
[2004/07/14 12:49:00 | 000,000,274 | ---- | C] () -- C:\WINDOWS\QTW.INI
[2004/07/13 12:40:58 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\mary\Application Data\PFP110JPR.{PB
[2004/07/13 12:40:58 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\mary\Application Data\PFP110JCM.{PB
[2004/05/28 00:09:07 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/05/28 00:01:27 | 000,149,504 | ---- | C] () -- C:\WINDOWS\UNWISE.EXE
[2004/05/27 23:58:31 | 000,000,335 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2004/05/27 23:57:40 | 000,000,136 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/05/27 23:52:52 | 000,028,768 | ---- | C] () -- C:\WINDOWS\System32\javaw.exe
[2004/05/27 23:52:52 | 000,024,670 | ---- | C] () -- C:\WINDOWS\System32\java.exe
[2004/05/27 23:47:34 | 000,002,048 | --S- | C] () -- C:\WINDOWS\BOOTSTAT.DAT
[2004/05/27 23:46:06 | 000,380,350 | ---- | C] () -- C:\WINDOWS\System32\PERFH009.DAT
[2004/05/27 23:46:06 | 000,052,764 | ---- | C] () -- C:\WINDOWS\System32\PERFC009.DAT
[2004/05/27 23:46:04 | 000,363,520 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2004/05/27 23:32:42 | 000,000,550 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/01/22 17:00:48 | 000,270,192 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2004/01/22 16:58:10 | 000,000,780 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2003/11/20 13:39:58 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2002/09/03 08:59:14 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2002/09/03 08:56:30 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2002/09/03 08:31:46 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\OEMBIOS.BIN
[2002/09/03 08:31:44 | 000,004,594 | ---- | C] () -- C:\WINDOWS\System32\OEMBIOS.DAT
[2002/08/29 05:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\MLANG.DAT
[2002/08/29 05:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\PERFI009.DAT
[2002/08/29 05:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\DSSEC.DAT
[2002/08/29 05:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\MIB.BIN
[2002/08/29 05:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\PERFD009.DAT
[2002/08/29 05:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2002/08/29 05:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\NOISE.DAT
[1999/01/22 20:46:58 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\MSRTEDIT.DLL
[1998/01/12 10:00:00 | 000,040,448 | ---- | C] () -- C:\WINDOWS\System32\REGOBJ.DLL

========== LOP Check ==========

[2004/07/27 00:17:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SBT
[2006/12/02 17:34:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2005/08/13 21:10:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\mary\Application Data\Aim
[2010/08/25 13:48:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\mary\Application Data\Image Zone Express
[2005/08/04 21:40:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\mary\Application Data\Leadertech
[2007/05/16 14:44:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\mary\Application Data\Viewpoint

========== Purity Check ==========

OTL Extras logfile created on: 9/11/2011 3:41:32 PM - Run 1
OTL by OldTimer - Version 3.2.27.0 Folder = C:\Documents and Settings\mary\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

254.00 Mb Total Physical Memory | 65.45 Mb Available Physical Memory | 25.77% Memory free
625.11 Mb Paging File | 173.09 Mb Available in Paging File | 27.69% Paging File free
Paging file location(s): C:\pagefile.sys 384 768 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 20.61 Gb Free Space | 55.41% Space Free | Partition Type: NTFS

Computer Name: DHS0MY41 | User Name: mary | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.html [@ = aolfile_HTM] -- C:\Program Files\America Online 9.0a\aol.exe (America Online, Inc.)
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
http [open] -- C:\PROGRA~1\AMERIC~1.0A\aol.exe -u"%1" (America Online, Inc.)
https [open] -- C:\PROGRA~1\AMERIC~1.0A\aol.exe -u"%1" (America Online, Inc.)
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe -- ()
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe -- ( )
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe:*:Enabled:hpofxs08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqfxt08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqfxt08.exe:*:Enabled:hpqfxt08.exe -- (TODO: <Company name>)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Application Loader -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (AOL LLC)
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (AOL LLC)
"C:\Program Files\America Online 9.0a\waol.exe" = C:\Program Files\America Online 9.0a\waol.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe:*:Enabled:AOLTsMon -- (America Online, Inc)
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe:*:Enabled:AOLTopSpeed -- (America Online Inc)
"C:\Program Files\Common Files\AOL\1103804761\EE\AOLServiceHost.exe" = C:\Program Files\Common Files\AOL\1103804761\EE\AOLServiceHost.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\System Information\sinf.exe" = C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL -- (AOL LLC)
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe" = C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe:*:Enabled:AOL
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe" = C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe:*:Enabled:AOL
"C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe" = C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe:*:Enabled:AOL -- (Gteko Ltd.)
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe" = C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed
"C:\Program Files\Common Files\AOL\1103804761\EE\aolsoftware.exe" = C:\Program Files\Common Files\AOL\1103804761\EE\aolsoftware.exe:*:Enabled:AOL Services -- (AOL LLC)
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe -- ()
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe -- ( )
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe:*:Enabled:hpofxs08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqfxt08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqfxt08.exe:*:Enabled:hpqfxt08.exe -- (TODO: <Company name>)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00010409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Professional
"{00040409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Disc 2
"{03A7C57A-B2C8-409b-92E5-524A0DFD0DD3}" = Status
"{087A66B8-1F0F-4a8d-A649-0CFE276AA7C0}" = WebReg
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{11F1920A-56A2-4642-B6E0-3B31A12C9288}" = Dell Solution Center
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience
"{2A329FB6-389D-4396-A974-29656D6864AE}" = MarketResearch
"{2CADCEAB-D5DA-44D6-B5FC-7DEE87AB3C0C}" = Unload
"{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup
"{38DAE5F5-EC70-4aa5-801B-D11CA0A33B41}" = BPDSoftware
"{3C0BAFCA-BDB8-492B-8845-DC0A4B4C1823}" = HPDeskjet5400Series
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{47ECCB1F-2811-49C0-B6A7-26778639ABA0}" = 32 Bit HP CIO Components Installer
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement
"{4D304678-738E-42a0-931A-2B022F49DEB8}" = TrayApp
"{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport
"{57F60D52-630B-43C5-BD20-176F5CD4EED6}" = bpd_scan
"{5AF8C46D-A141-4E69-9EB5-76A43ED29281}" = Charter High Speed Internet Self-Installation Wizard
"{5F26311C-B135-4F7F-B11E-8E650F83651E}" = DeviceFunctionQFolder
"{5F629FE8-5B4C-4863-937A-AFC2961F7DD3}" = Microsoft Works Suite Add-in for Microsoft Word
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{676981B7-A2D9-49D0-9F4C-03018F131DA9}" = DocProc
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{6CC080F1-2E00-41D5-BE47-A3BC784E9DFB}" = BPDSoftware_Ini
"{6EED4269-588D-45b8-A80C-26A9CA62EE4E}" = HPSSupply
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7148F0A8-6813-11D6-A77B-00B0D0142000}" = Java 2 Runtime Environment, SE v1.4.2
"{797EE0CA-8165-405C-B5CE-F11EC20F1BB0}" = Microsoft VC9 runtime libraries
"{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}" = Modem Event Monitor
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81A34902-9D0B-4920-A25C-4CDC5D14B328}" = Jasc Paint Shop Pro 8 Dell Edition
"{83C57C58-FDD7-4d86-BFCC-9D31CC4EFA71}" = 6500_E709n
"{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
"{87A9A9A9-FAB7-4224-9328-0FA2058C0FD5}" = Network
"{89EE857B-8970-4F9F-AB58-A1C873AC72B3}" = Broadcom Management Programs
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics Driver
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90D55A3F-1D99-4C94-A77E-46DC14F0BF08}" = Help and Support Customization
"{9129B46A-51F0-431b-9838-DF7272F3204E}" = ProductContext
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9CCCFD9C-248F-47FE-9496-1680E3E5C163}" = Scan
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC13BA3A-336B-45a4-B3FE-2D3058A7B533}" = Toolbox
"{AC76BA86-7AD7-1033-7B44-A82000000003}" = Adobe Reader 8.2.0
"{BD3DCAB0-3FE5-44FB-90DA-EFB0A2CD1387}" = Works Synchronization
"{C29C1940-CB85-4F3B-906C-33FEE0E67103}" = DocMgr
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}" = Jasc Paint Shop Photo Album
"{DE13432E-F0C1-4842-A5BA-CC997DA72A70}" = 6500_E709_eDocs
"{EB57A16E-500D-43d7-85B9-FBE279EBBA6E}" = HP Deskjet 5400 series
"{EEEB604C-C1A7-4f8c-B03F-56F9C1C9C45F}" = Fax
"{EF9E56EE-0243-4BAD-88F4-5E7508AA7D96}" = Destination Component
"{F185B35D-38E5-4D88-B275-15C8C7FC4357}" = 6500_E709_Help
"{F769B78E-FF0E-4db5-95E2-9F4C8D6352FE}" = DeviceDiscovery
"{FA0F0A01-4631-4161-A6C2-948BF694382E}" = HP Officejet 6500 E709 Series
"{FAF7F1D7-C0E7-47EA-8AAA-84E4F9EA3C94}" = Works Suite OS Pack
"{FC4ED75D-916C-4A8C-BB67-3C6F6E06D62B}" = Banctec Service Agreement
"{FE64AE29-0883-4C70-8388-DC026019C900}" = HP Image Zone Express
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"AdobeESD" = Adobe Download Manager 1.2 (Remove Only)
"AOL Deskbar" = AOL Deskbar
"AOL Instant Messenger (SM)" = AOL Instant Messenger (SM)
"AOL Toolbar" = AOL Toolbar
"AOL Uninstaller" = AOL Uninstaller (Choose which Products to Remove)
"AolCoach" = AOL Coach Version 1.0(Build:20030807.3)
"AolCoach2_en" = AOL Coach Version 2.0(Build:20041026.5 en)
"ATT-R9" = AT&T U-verse Setup
"Avira AntiVir Desktop" = Avira AntiVir Personal - Free Antivirus
"Coupon Printer for Windows4.0" = Coupon Printer for Windows
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"ERUNT_is1" = ERUNT 1.1j
"HP Document Manager" = HP Document Manager 2.0
"HP Imaging Device Functions" = HP Imaging Device Functions 12.0
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 12.0
"HPOCR" = OCR Software by I.R.I.S. 12.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{89EE857B-8970-4F9F-AB58-A1C873AC72B3}" = Broadcom Management Programs
"Intel® 537EP V9x DF PCI Modem" = Intel® 537EP V9x DF PCI Modem
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Port Magic" = Pure Networks Port Magic
"QuickTime" = QuickTime
"RealPlayer 6.0" = RealPlayer Basic
"Shockwave" = Shockwave
"Shop for HP Supplies" = Shop for HP Supplies
"SoftwareUpdUtility" = Download Updater (AOL LLC)
"StreetPlugin" = Learn2 Player (Uninstall Only)
"Viewpoint Manager" = Viewpoint Manager (Remove Only)
"ViewpointMediaPlayer" = Viewpoint Media Player
"WebIQ" = WebIQ Client Software
"Windows XP Service Pack" = Windows XP Service Pack 3
"Yahoo! Companion" = Yahoo! Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 8/20/2011 10:53:13 AM | Computer Name = DHS0MY41 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This operation returned because the timeout period expired.

Error - 8/22/2011 12:32:43 AM | Computer Name = DHS0MY41 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This operation returned because the timeout period expired.

Error - 8/23/2011 12:04:02 PM | Computer Name = DHS0MY41 | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Professional -- Error 1706. No valid
source could be found for product Microsoft Office 2000 Professional. The Windows
installer cannot continue.

Error - 8/23/2011 1:28:27 PM | Computer Name = DHS0MY41 | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Professional -- Error 1706. No valid
source could be found for product Microsoft Office 2000 Professional. The Windows
installer cannot continue.

Error - 8/26/2011 5:44:32 PM | Computer Name = DHS0MY41 | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Professional -- Error 1706. No valid
source could be found for product Microsoft Office 2000 Professional. The Windows
installer cannot continue.

Error - 9/1/2011 8:27:32 AM | Computer Name = DHS0MY41 | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Professional -- Error 1706. No valid
source could be found for product Microsoft Office 2000 Professional. The Windows
installer cannot continue.

Error - 9/1/2011 10:54:49 AM | Computer Name = DHS0MY41 | Source = Application Hang | ID = 1002
Description = Hanging application WINWORD.EXE, version 9.0.0.3822, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 9/1/2011 5:15:04 PM | Computer Name = DHS0MY41 | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Professional -- Error 1706. No valid
source could be found for product Microsoft Office 2000 Professional. The Windows
installer cannot continue.

Error - 9/4/2011 3:27:53 PM | Computer Name = DHS0MY41 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This operation returned because the timeout period expired.

Error - 9/6/2011 8:03:00 AM | Computer Name = DHS0MY41 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This operation returned because the timeout period expired.

[ System Events ]
Error - 9/4/2011 3:26:36 PM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7000
Description = The IMAPI CD-Burning COM Service service failed to start due to the
following error: %%1053

Error - 9/6/2011 8:00:51 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7022
Description = The Avira AntiVir Guard service hung on starting.

Error - 9/6/2011 8:02:30 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM
Service service to connect.

Error - 9/6/2011 8:02:30 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7000
Description = The IMAPI CD-Burning COM Service service failed to start due to the
following error: %%1053

Error - 9/7/2011 7:52:00 PM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM
Service service to connect.

Error - 9/7/2011 7:52:00 PM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7000
Description = The IMAPI CD-Burning COM Service service failed to start due to the
following error: %%1053

Error - 9/8/2011 4:23:01 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7022
Description = The Avira AntiVir Guard service hung on starting.

Error - 9/8/2011 4:24:44 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM
Service service to connect.

Error - 9/8/2011 4:24:45 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7000
Description = The IMAPI CD-Burning COM Service service failed to start due to the
following error: %%1053

Error - 9/11/2011 7:53:46 AM | Computer Name = DHS0MY41 | Source = Service Control Manager | ID = 7022
Description = The Avira AntiVir Guard service hung on starting.


< End of report >

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When DDS has finished scanning, it will open two logs named as follows:

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Save them both to your desktop. Copy and paste the contents of the DDS.txt and Attach.txt files in your reply please.

[MAK46]

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by mary at 21:47:21 on 2011-09-19
.
============== Running Processes ===============
.
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\AOL\1103804761\EE\aolsoftware.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Documents and Settings\mary\Desktop\dds.pif
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.screenname.aol.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: AOL Toolbar: {4982d40a-c53b-4615-b15b-b5b5e98d167c} - c:\program files\aol toolbar\toolbar.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Sonic RecordNow!]
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AOL Fast Start] "c:\program files\america online 9.0a\AOL.EXE" -b
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [HostManager] c:\program files\common files\aol\1103804761\ee\AOLSoftware.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Pure Networks Port Magic] "c:\progra~1\purene~1\portma~1\PortAOL.exe" -Run
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - c:\program files\aol toolbar\toolbar.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} - hxxps://install.charter.com/diskless/bin/ssctlsma.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} - hxxp://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{340DFE9F-C782-4782-8EA4-28E028F6BD8F} : DhcpNameServer = 192.168.1.254
Notify: igfxcui - igfxsrvc.dll
.
============= SERVICES / DRIVERS ===============
.
S? AntiVirSchedulerService;Avira AntiVir Scheduler
S? AntiVirService;Avira AntiVir Guard
S? avgio;avgio
S? avgntflt;avgntflt
S? Viewpoint Manager Service;Viewpoint Manager Service
.
=============== Created Last 30 ================
.
2011-09-03 10:17:37 599040 ------w- c:\windows\system32\dllcache\crypt32.dll
.
==================== Find3M ====================
.
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
============= FINISH: 21:56:50.04 ===============

[MAK46]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 7/13/2004 9:50:47 AM
System Uptime: 9/19/2011 6:29:14 AM (15 hours ago)
.
Motherboard: Dell Computer Corp. | | 0F5949
Processor: Intel® Pentium® 4 CPU 2.66GHz | Microprocessor | 2657/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 20.395 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
6500_E709_eDocs
6500_E709_Help
6500_E709n
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Reader 8.2.0
AOL Coach Version 1.0(Build:20030807.3)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Instant Messenger (SM)
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
AT&T U-verse Setup
Avira AntiVir Personal - Free Antivirus
Banctec Service Agreement
bpd_scan
BPDSoftware
BPDSoftware_Ini
Broadcom Management Programs
BufferChm
Charter High Speed Internet Self-Installation Wizard
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
CustomerResearchQFolder
Dell Digital Jukebox Driver
Dell Media Experience
Dell Networking Guide
Dell Solution Center
DellSupport
Destination Component
DeviceDiscovery
DeviceFunctionQFolder
DeviceManagementQFolder
DocMgr
DocProc
Download Updater (AOL LLC)
ERUNT 1.1j
eSupportQFolder
Fax
Google Chrome
GPBaseService2
Help and Support Customization
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 12.0
HP Deskjet 5400 series
HP Document Manager 2.0
HP Image Zone Express
HP Imaging Device Functions 12.0
HP Officejet 6500 E709 Series
HP Smart Web Printing 4.60
HP Solution Center 13.0
HP Update
HPDeskjet5400Series
HPDiagnosticAlert
HPProductAssistant
HPSSupply
Intel® 537EP V9x DF PCI Modem
Intel® Extreme Graphics Driver
Internet Explorer Default Page
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works Suite Add-in for Microsoft Word
Modem Event Monitor
Modem Helper
Modem On Hold
MSVCSetup
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network
OCR Software by I.R.I.S. 12.0
ProductContext
Pure Networks Port Magic
QuickTime
RealPlayer Basic
Scan
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shockwave
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Sonic RecordNow!
Sonic Update Manager
Status
Toolbox
TrayApp
Unload
UnloadSupport
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WebFldrs XP
WebIQ Client Software
WebReg
Windows Internet Explorer 7
Windows XP Service Pack 3
Works Suite OS Pack
Works Synchronization
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
9/19/2011 6:35:57 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
9/19/2011 6:35:57 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
9/16/2011 7:03:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
9/16/2011 7:03:01 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
9/14/2011 3:29:38 AM, error: Service Control Manager [7022] - The Avira AntiVir Guard service hung on starting.
.
==== End Of File ===========================

[Cookiegal]

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 27.
• Select the option to download the Windows 7, XP Offline version
• Save the executable file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment, JRE, J2SE or Java™ in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download and follow the prompts to install the newest version.

This is the old version of Java that you need to uninstall:

Java 2 Runtime Environment, SE v1.4.2

Also I recommend uninstalling these:

Viewpoint Manager (Remove Only)
Viewpoint Media Player


Please download GMER from: http://gmer.net/index.php

Click on the "Download EXE" button and save the randomly named .exe file to your desktop.

Note: You must uninstall any CD Emulation programs that you have before running GMER as they can cause conflicts and give false results.

Double click the GMER .exe file on your desktop to run the tool and it will automatically do a quick scan.

If the tool warns of rootkit activity and asks if you want to run a full scan, click on No and make sure the following are unchecked on the right-hand side:

IAT/EAT
Any drive letter other than the primary system drive (which is generally C).

Click the Scan button and when the scan is finished, click Save and save the log in Notepad with the name ark.txt to your desktop.

Note: It's important that all other windows be closed and that you don't touch the mouse or do anything with the computer during the scan as it may cause it to freeze. You should disable your screen saver as if it comes on it may cause the program to freeze.

Open the ark.txt file and copy and paste the contents of the log here please.

[MAK46]

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-22 18:20:04
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD400BB-75FJA1 rev.14.03G14
Running: dc562v9w.exe; Driver: C:\DOCUME~1\mary\LOCALS~1\Temp\axtyapog.sys


---- System - GMER 1.0.15 ----

SSDT F726F97E ZwCreateKey
SSDT F726F974 ZwCreateThread
SSDT F726F983 ZwDeleteKey
SSDT F726F98D ZwDeleteValueKey
SSDT F726F992 ZwLoadKey
SSDT F726F960 ZwOpenProcess
SSDT F726F965 ZwOpenThread
SSDT F726F99C ZwReplaceKey
SSDT F726F997 ZwRestoreKey
SSDT F726F988 ZwSetValueKey
SSDT F726F96F ZwTerminateProcess

---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\System32\DRIVERS\mohfilt.sys entry point in "init" section [0xF95C5760]

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP Officejet 6500 E709n Series@ChangeID 10241734
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP Officejet 6500 E709n Series (Copy 1)@ChangeID 10241734

---- EOF - GMER 1.0.15 ----

[Cookiegal]

Please visit Combofix Guide & Instructions for instructions for installing the recovery console and downloading and running ComboFix.

The only thing different from the instructions there is that when downloading and saving the ComboFix.exe I would like you to rename it to puppy.exe please.

Post the log from ComboFix when you've accomplished that along with a new HijackThis log.

Important notes regarding ComboFix:

ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished.

ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished. Read HERE for an article written by dvk01 on why we disable autoruns.

[MAK46]

When I try to run ComboFix, it gives me the error:

"Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy.

More information at:
http://nsis.sf.net/NSIS_Error"

I've tried downloading and running it several times, in different locations, but each time I get the same error.

[Cookiegal]

Drag ComboFix to the recycle bin and then try again from the following link:

http://www.infospywa...lware/combofix/

Be sure to disable all security programs and place the download on the desktop.