[pondleaper]

PC TOOLS LIMITED give an Irish address with no phone number. They are not responding to their on-site complaint emails or their Community Forum 'complaints' sign up. There is also a company base in the U.K. but they do not give contact details. Prefer not to call USA number as is expensive.

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PC TOOLS LIMITED give an Irish address with no phone number. They are not responding to their on-site complaint emails or their Community Forum 'complaints' sign up. There is also a company base in the U.K. but they do not give contact details. Prefer not to call USA number as is expensive.

Skype is quite reasonable for international calls, I've used it for lots of calls to and from all over the globe on my initial $10 credit, and still have a few bucks left in my account.

[Crowbar]

PC TOOLS LIMITED give an Irish address with no phone number. They are not responding to their on-site complaint emails or their Community Forum 'complaints' sign up. There is also a company base in the U.K. but they do not give contact details. Prefer not to call USA number as is expensive.

Skype is quite reasonable for international calls, I've used it for lots of calls to and from all over the globe on my initial $10 credit, and still have a few bucks left in my account.

[pondleaper]

Thanks but I am on SKYPE but would prefer to deal with a European rather than US or Australian contact as I am in Greece.

[Crowbar]

Thanks but I am on SKYPE but would prefer to deal with a European rather than US or Australian contact as I am in Greece.

Ok, sorry about that.
Have you seen this thread from the pctools forum? http://www.pctools.c...tacting-PCTools

maybe some info in there can help you out, or you could start your own thread there.

[pondleaper]

Realise you are trying to be helpful but would I bother posting here before checking Google etc.? FYI: called the Australian number before asking Geeks to Go and got a promise of an immediate email re my request for refund. This was at GMT +2 10:00 a.m. this morning ..... am still waiting. Suggest other readers check out web link above for its 'helpful' solutions - I.E. NO contact number for Germany and request to call Australia. The Australian call takes 5 minutes before on-line agent and suspect it is an Asian country and not Australia who answer. Agent concerned could hardly speak English and insisted that my email address should include .com as she had never heard of .gr ENOUGH SAID! but frankly recommend second thoughts on using PC Tools if you want full support.