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Unable to connect to wireless network

Started by adlb1300 , Dec 01 2011 07:13 PM

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#1
adlb1300

Posted 01 December 2011 - 07:13 PM

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17 posts

I just got a new laptop which is running Windows 7. When I try to connect to my wireless network I get a Windows Security pop up asking me for a user name and password. The router is a SpeedStream 6520 which was provided by my Internet DSL provider. I have never had this problem before as I have connect IPod Touchs and a Vista laptop and a work laptop running XP a few years ago without issue. In the past when I try to connect it asks me for the passphrase for the router. I enter it and I get connected. I have tried the account username and password I set up when I first turned on the computer without success. Any ideas why it is asking for a username and password and not just the passphrase? Is it a security feature in Windows 7 I can turn off?

Thanks

Edited by adlb1300, 01 December 2011 - 07:15 PM.