Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Blue Screen error STOP: 0x0000008E (0xc0000005, ..., ..., ...)


  • Please log in to reply

#1
raptorjesus

raptorjesus

    New Member

  • Member
  • Pip
  • 9 posts
Greetings, recently i was infected by annoying forms of malware that masquerades as an anti-virus and holds your PC hostage,OpenCloud Security, which i removed by booting up in safe mode and running malwarebytes, no problem, BUT, now every time i try to boot my computer normally, i'm met with the dreaded BSOD and the above message mentioned in the title. i can't even make it won't even make it to the desktop, as soon as it's done loading, instant blue screen! Runs in safe mode just fine, but i'm clueless as to what even the cause is, and every time i go to check the minidump folder, it's empty. i've heard at least 100 different possible causes from rootkits to faulty RAM, but i'm not sure what is the primary cause. Any and all advice is welcome. If you would like any further details, i'll be more than happy to describe in detail. Thanks in advance!

Edited by raptorjesus, 04 December 2011 - 04:28 PM.

  • 0

Advertisements


#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 8,107 posts
Hi raptorjesus Posted Image

Since your computer had an infection the next logical step is to do a much more thorough check of the System by looking at additional logs. Running Malwarebytes in the Safemode is fine but best to run it in regular mode. Some of the malware files may not have been running in Safemode and Malwarebytes didn't see them. Additional Malware may have also been installed (Common with those types of infections you had) that Malwarebytes does not even see or detect. I know you can't run it in regular mode. I strongly suggest you follow the instructions in the link provided below.

http://www.geekstogo...cleaning-guide/
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP