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#1
Max Herems

Max Herems

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My Samsung laptop, which runs on Windows 7, is not booting and stops on "Starting Windows". I tried safe mode, but always freezes at loaded: \windows\system32\drivers\CLASSPNP.SYS
I'm not much of a computer guy, so I don't know exactly what info you'll need to help BUT I can reach the BIOS so I copied this information:

SATA Port 1 SAMSUNG HN-M750MBB
SATA Port 2 SlimtypeDVD A DS8A5SH

CPU Vendor AMD
CPU Type A6-3410MX APU
CPU Speed 1.60 GHz
CPU VT (VT-x) Supported

Total Memory 6144 MB
Slot 1 Memory 2048 MB
Slot 2 Memory 4096 MB

BIOS Version 02QN
MICOM Version 02QN

I don't mind a resetting to "factory default" but only as a last resort. What can I do?
Any help is appreciated.

Edited by Max Herems, 24 December 2011 - 09:38 PM.

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#2
phillpower2

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:welcome: Max Herems
Was the computer supplied with either a W7 or recovery disk?
If not whilst the computer is attempting to boot (reading the BIOS) try tapping the F4 key and hopefully you will find a recovery partition there, good luck and keep us posted.
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