[strykerofchaos]

Hello,

I have been receiving a BSOD recently over the last few weeks, and I originally thought it was going to be my graphics driver (Just got a new GTX 560) but I moved back to an earlier driver and the problem persists. I'm not sure where to start on figuring out what I need to do to fix the problem, before I send my graphics card back in. Aside from the BSOD the driver sometimes "crashes and managed to restart" and then everything works fine.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EA3F00
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122811-16926-01.dmp
C:\Users\Name\AppData\Local\Temp\WER-238322-0.sysdata.xml


If anyone is able to help that would be appreciated.

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http://support.microsoft.com/kb/979538

[Sourcer]

http://support.microsoft.com/kb/979538

[rshaffer61]

0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors. This default Windows error handler typically intercepts these problems if error-handling routines are not present in the code itself.

If this is the actual stop code I am seeing the above will explain.
Please do the following and post the requested information.
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

[rshaffer61]

Are you still having problems with your issue?
It has been 25 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.