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Stopping HP TrayApp from installing at startup


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#1
uu2fly

uu2fly

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Background History: Had a HP Photosmart printer. Bought a new Cannon printer. Uninstalled the HP printer software. Problem: At start up, Windows Installer attempts to install TrayApp however, is unsucessful resulting in the following meassage; "The feature you are trying to use is on a network resourse that is not available. It is looking for a file; 'TrayApp.msi'. I have searched my computer but the file does not exist (probally deleted when I unistalled all HP "Photo Smart" software). I do not want to install TrayApp and want to stop Windows Installer from trying to do so. HELP. Thanks.
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#2
Digerati

Digerati

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Hi uu2fly and :welcome:

Are you sure it is Windows "Installer" trying to install this? Or is the HP TrayApp just trying to run every time you start Windows?

If you are sure it is the Windows Install, see: Program Install and Uninstall troubleshooter.

If the problem is TrayApp is trying to load or start, then you need to look under the Start Orb, All Programs, Startup folder and if there, just delete it. If not there, then we will need to look in the Registry for a "Run" entry for it.
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