[WilliamP]

My grand daughter has a Dell Inspiron 1420 with Vista. The original owner (her step brother) had the hard drive full. When it tried to update it locked up. I went into the Dell Restore and reloaded the system. It does fine except for one thing. It keeps wanting to download and install Service Pack 1. It gives an error Code 800F081F. I did some research on line and saw System Update Readiness Tool. That didn't help. What can I do? Please!

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go here...download and try installing again but make sure your AV tools are disabled prior to installing SP1

[happyrock]

go here...download and try installing again but make sure your AV tools are disabled prior to installing SP1

[WilliamP]

I tried but it said that it was unable to read the file.

[happyrock]

get someone else to download it for you on their computer and put it on a usb flash drive/cd that you can take to your computer

[WilliamP]

Thank you . I am going to try that. I will let you know what happens.