Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Internet Speed Slowed Down Considerably

  • Please log in to reply




  • Member
  • PipPipPip
  • 567 posts

I switched to a new ISP one week ago and am now having Internet speed issues that I am unable to diagnose. When the new ISP service was started, my Internet speeds were 33+mbps. Over the past 24 hrs., that has been reduced to <10mbps. I have been in touch with tech support about this, but their suggestions have not produced the desired result.
My setup is as follows:

2 Windows XP based desktop PCs networked via the router provided by the ISP. Router is a Zyxel Q1000Z. Both PCs/Systems are Microsoft Windows XP Professional Version 2002, Service Pack 3.

The second PC is running fine. Still hitting 33+mbps. It's just the one on my desk (of course) that's having the problem.

I have rebooted my PC into Safe Mode and run speed tests as well. They remain the same, <10mbps. So I don't believe it's any of the hardware connected to the network, i.e., printer, wireless for cell phones. Haven't downloaded any new software since I started the new service, so I don't think it's any programs.

If there is additional information needed to help diagnose this problem, please let me know.

Thank you!
  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP