Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

BSODs - help please


  • This topic is locked This topic is locked

#1
MADhunter22

MADhunter22

    New Member

  • Member
  • Pip
  • 3 posts
Please help with the blue screens of death. Also have dump files ready. The last one came up with video on Youtube on Google Chrome.



==================================================
Dump File : Mini022612-01.dmp
Crash Time : 2/26/2012 3:29:59 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x87378228
Parameter 3 : 0x87378a58
Parameter 4 : 0x09060045
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+ed184
Stack Address 2 : ntkrnlpa.exe+234da3
Stack Address 3 : ntkrnlpa.exe+2759e
Computer Name :
Full Path : C:\Windows\Minidump\Mini022612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 159,392
==================================================

==================================================
Dump File : Mini022212-01.dmp
Crash Time : 2/22/2012 1:26:32 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xafafafbf
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x826b98be
Caused By Driver : hal.dll
Caused By Address : hal.dll+7668
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+868be
Stack Address 2 : ntkrnlpa.exe+86760
Stack Address 3 : ntkrnlpa.exe+9607a
Computer Name :
Full Path : C:\Windows\Minidump\Mini022212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,400
==================================================

==================================================
Dump File : Mini022112-02.dmp
Crash Time : 2/21/2012 8:17:19 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x826ef7d5
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+ee7d5
Stack Address 2 : ntkrnlpa.exe+ed858
Stack Address 3 : ntkrnlpa.exe+3b954
Computer Name :
Full Path : C:\Windows\Minidump\Mini022112-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,448
==================================================

==================================================
Dump File : Mini022112-01.dmp
Crash Time : 2/21/2012 12:22:33 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x4c45523a
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8272b7d5
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+ee7d5
Stack Address 2 : ntkrnlpa.exe+ed858
Stack Address 3 : ntkrnlpa.exe+233d4f
Computer Name :
Full Path : C:\Windows\Minidump\Mini022112-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,464
==================================================

==================================================
Dump File : Mini021712-01.dmp
Crash Time : 2/17/2012 4:51:51 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x861addd8
Parameter 3 : 0x861ae800
Parameter 4 : 0x09450045
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+ed184
Stack Address 2 : ntkrnlpa.exe+b2626
Stack Address 3 : ntkrnlpa.exe+b3623
Computer Name :
Full Path : C:\Windows\Minidump\Mini021712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,472
==================================================

==================================================
Dump File : Mini021612-01.dmp
Crash Time : 2/16/2012 3:58:12 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0xb3b67d28
Parameter 3 : 0xb3b685d0
Parameter 4 : 0x09150045
Caused By Driver : avc3.sys
Caused By Address : avc3.sys+8a074
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+ed184
Stack Address 2 : avc3.sys+40875
Stack Address 3 : avc3.sys+2c380
Computer Name :
Full Path : C:\Windows\Minidump\Mini021612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,176
==================================================

==================================================
Dump File : Mini021512-01.dmp
Crash Time : 2/15/2012 3:44:27 AM
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : 0x8ef4135c
Parameter 2 : 0x00000000
Parameter 3 : 0x0000ffff
Parameter 4 : 0x00000000
Caused By Driver : bdselfpr.sys
Caused By Address : bdselfpr.sys+835c
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4afe7
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini021512-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,384
==================================================

==================================================
Dump File : Mini021412-01.dmp
Crash Time : 2/14/2012 11:03:40 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x90f255d8
Parameter 3 : 0x90f25e00
Parameter 4 : 0x09050045
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+ed184
Stack Address 2 : ntkrnlpa.exe+ee9c0
Stack Address 3 : Ntfs.sys+16ede
Computer Name :
Full Path : C:\Windows\Minidump\Mini021412-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,400
==================================================

==================================================
Dump File : Mini021312-01.dmp
Crash Time : 2/13/2012 5:06:07 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8319c534
Parameter 3 : 0x893f1a64
Parameter 4 : 0x893f1760
Caused By Driver : avc3.sys
Caused By Address : avc3.sys+4b534
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : avc3.sys+4b534
Stack Address 1 : avc3.sys+16214
Stack Address 2 : avc3.sys+1654c
Stack Address 3 : avc3.sys+2f665
Computer Name :
Full Path : C:\Windows\Minidump\Mini021312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 250,400
==================================================
  • 0

Advertisements


#2
MADhunter22

MADhunter22

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Here is the info I got from a test. The last BSOD was a STOP 0x00000019 BAD_POOL_HEADER ntkrnlpa.exe. I was watching a video on google chrome on youtube.
  • 0

#3
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
:welcome:



Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.




PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!! :)

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
  • 0

#4
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
You were helped HERE by ztrucker and as he stated your use of cracked software may be your issue. He also stated our TOU which clearly state we can not offer assistance with your issue. Topic closed for the reasons stated above and below the TOU quoted.

We here at GeeksToGo will not assist you with issues relating to copied, pirated, or in any other way stolen programs or services illegally. It is a direct violation of our TOS (Terms Of Service) to offer any assistance in this matter.


This thread has been reported to the Admin Staff and will be closed.
If you have any questions about the TOU please contact a Global Moderator or Admin for clarification.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP